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Samruddhi Dinkar Kohat

Software Engineer At Tech Mahindra, 2.7 Years Of Exp In Unix And Pl/Sql
  • Pune, Maharashtra, India
  • Software Engineering, DBMS, Math and Science Tutor
Profile Snapshot
Samruddhi is based out of Pune & has studied CS-Computer Science, ME MTech-Master of Engineering or Technology from Year 2014-2016 in BITS Pilani- Birla Institute of Technology and Sciences, Birla Institute of Technology and Science.
Samruddhi Dinkar Kohat is Skilled in Software Engineering, DBMS, Math and Science Tutor and other talents.
About
My experience provides me the opportunity to work in roles which involves interacting with clients. I wish to pursue a career where I can leverage my technical and functional knowledge to drive project delivery excellence and achieve client success.

I started my career with UNIX, SQL and PL/SQL technology in Telecom domain. Along with this, I have keen interest in learning Java and related web technologies. I am always on the go to learn new in order to improve and increase technical skills.
Work Experience
Software Engineer
IT Tech Mahindra LTD
Full Time May-2013 To present (11 years 11 months)
Responsibilities
  • Working in Tech Mahindra LTD since 2.7 years a a software Engineer. working on BT project - SFW currently working on Multiple applications - Flowstream and FlowManage, where my work provides me insight into telecom domain and has helped me gain knowledge in telecom domain both functionally and technically. Working on various telecom products such as broadband, voice and MNP products and VOIP.
Achievements
  • • Pat on the Back Award at Tech Mahindra LTD, July 2015 for excellent performance in Managed Number Portability area in a short span of time.
    • Associate of the Month Award at Tech Mahindra LTD, March 2014 for clearing maximum exceptions, service requests and Incidents in a short span of time.
    • 26 E-Cards from Customers at British Telecom for quicker and effective resolution of issues.

» 2 Projects


BTW-L2CF-ASG
Software Engineer at Tech Mahindra LTD
Jun-2015 to present
FlowManage is the jeopardy tool used for the Customer Service Tracking and the Service Exception Management. It is used for order tracking of Broadband, PSTN and ISDN orders. Flow Desktop is another application which is a part of FlowManage and is used to view the order progression. The SEM is used by different ASG and operations team to progress the order out of exceptions.

Since the actual order processing is done at FlowStream, FlowManage and Flow Desktop are the tools used for visibility by other components, hence called the jeopardy tools, whereas FlowStream is the jeopardy engine. FlowManage is used to deal exceptions by ASG and operations team whereas FDT is GUI used to track order progression.

SFW_FLOW_WS_NONASPICIO_SUPPORT
Software Engineer at Tech Mahindra LTD
May-2013 to present
FlowStream is an automated provisioning system for order fulfillment of Broadband, Broadband Voice, Broadband VoIP and PSTN Orders.
Flow systems RoBT instance - is the workflow engine for orchestration and fulfillment for BTW Broadband, Voice, VoIP and Wholesale calls products. It supports over 25K + orders placed in BTW stack by various communication providers. It is critical for BTW L2C stack and it’s availability round the clock is a MUST otherwise there would be right first time failure leading to penalties and poor customer experience. This includes provision, modification or cessation of these products on FlowManage application. FlowStream is a middleware component which takes care of the entire journey of the order, from the point it is placed till service being served to the customer.
Working as cross functional resource (ASG/PSG) for 20CN/21CN (Broadband products), MNP (PSTN Number portability), IPeX (Mobile Number Portability) Wholesale Calls (Voice) products.
Education
Master of Engineering or Technology
Birla Institute of Technology and SciencesBirla Institute of Technology and Science
2014-2016 | Score 67%

Bachelor of Engineering or Technology
Dr Babasaheb Ambedkar College of Engineering and ResearchRashtrasant Tukadoji Maharaj Nagpur University
2008-2012 | Score 67%
Extra-Curricular Interests
  • Reading novels
  • Listening songs
  • Cooking