Software Engineer at Tech Mahindra LTD
May-2013 to present
FlowStream is an automated provisioning system for order fulfillment of Broadband, Broadband Voice, Broadband VoIP and PSTN Orders.
Flow systems RoBT instance - is the workflow engine for orchestration and fulfillment for BTW Broadband, Voice, VoIP and Wholesale calls products. It supports over 25K + orders placed in BTW stack by various communication providers. It is critical for BTW L2C stack and it’s availability round the clock is a MUST otherwise there would be right first time failure leading to penalties and poor customer experience. This includes provision, modification or cessation of these products on FlowManage application. FlowStream is a middleware component which takes care of the entire journey of the order, from the point it is placed till service being served to the customer.
Working as cross functional resource (ASG/PSG) for 20CN/21CN (Broadband products), MNP (PSTN Number portability), IPeX (Mobile Number Portability) Wholesale Calls (Voice) products.