Yaman Patle

Nagpur, Maharashtra, India
Aptitude, Team Management, Team Leadership
About
As an IT Operations Manager, I have helped the development and marketing team growing products into meaningful businesses that help people in their lives. Becoming a manager so early had been a full on experience from being one of the people to leading a team.
I’ve recently found cryptocurrencies and I see the technology as a gold mine which we will hit ourselves for not getting into in 10 years.
Talents
Work Experience
IT Operations Manager
CoinMark India Pvt. Ltd
Full Time Aug-2018 To present 6 years 8 months
Responsibilities
  • Being responsible for managing activities that are part of the production of services including managing both the operations process, embracing design, planning, control, performance improvement, and operations strategy. Also determining needs, hiring employees, overseeing assignment of employees and planning staff development.
Achievements
  • Budgeting, controlling costs and keeping the organization on track financially.
Operations Executive
TTEC
Full Time Jun-2017 To Jul-2018 1 year 1 month
Responsibilities
  • Managing Client Deliverables & New Outbound Operations (where human judgement is required), Handling & Assisting Team, Up-to-date connectivity with the Upper management and Lower management, Managing Inbound & Outbound Client Outages, Creating & Updating Client Manuscripts, Managing SLA(Service Level Agreement) with quality work, Handling Targeted Productivity & Quality, Interpreting Merchant language and fine prints to let customer understand better and clear, make offers as per directed by merchant, Strategic Sourcing of data from all over the merchant’s webpage, Rectifying the errors and validate them, Making Vacation Packages, Travel & Hotel offer easy to understand mainly the terms and conditions. Identifying authenticity of the user, so as to avoid any kind of Client and Customer relation, Avoiding Identity theft, making suitable changes to the offer (Trust N Safety Dept.).
Education
Bachelor of Engineering or Technology
OtherOther
2013-2017
yKnown
Profile Snapshot
Yaman is based out of Nagpur & has studied ME-Mechanical Engineering, BE BTech-Bachelor of Engineering or Technology from Year 2013-2017 in Other, Other.
Yaman Patle is Skilled in Aptitude, Team Management, Team Leadership and other talents.