Pune, Maharashtra, India
Hotel Management, English Language, Common Sense
About
Hello, I am born & bought up in Mumbai, Jogeshwari, staying in Pune from last 25 Years with my family. I have done my BHM & having 08 years of practical experience in hotel industry. I am looking out for a good prospects, eager to learn many new things & concepts. I am good in handling team, complete focus on Guest satisfaction. I have done many training's & very much confident & capable of handling entire hotel Operation part. I am good in sports too. Healthy Life gives me lots of happiness. !!
Talents
Work Experience
Resident Manager
Raaj Mahal, Kathiwada Palace
Full Time Dec-2016 To Jul-2019 2 years 7 months
Responsibilities
  • *Design and implement business strategies, plans and procedures. *Establish policies that promote company culture and vision *Oversee daily operations of the company and the work of executives (IT, Marketing, Sales, and Finance etc.) *Evaluate performance by analyzing and interpreting data and metrics. *Work with senior level employees to develop strategic expansion plans and operating methods to achieve hospitality excellence and maximization of profits. *Ensuring that all managers fully understand the budgeting process and how to properly evaluate and address underperforming financial areas revealed in the Monthly and Yearly Profit and Loss Statements. *Working closely with the sales and revenue teams to ensure that revenue and sales strategies are implemented and executed as assigned ensuring optimal revenue equilibriums are being achieved. *Oversee the penetration and expansion into new markets including the set-up of management, administration and overall operations
Achievements
  • Great Service to all my Guest's being a Rural and Remote location
Manager Operation
Hotel Panchshil
Full Time Feb-2014 To Nov-2016 2 years 9 months
Responsibilities
  • • Manage the menu recipes rotation for breakfast, lunch, snacks, dinner and special events. Initiate development of new menus, upgrade old menus and special event menus
    • Plan the pre-preparation area to ensure that the items are processed according to the recipes
    • Consistently maintain standards of quality, cost, presentation, and flavor of foods
    • Manage the on-site team including cooks, MPWs, stewards, cashiers, stores assistants etc.
    • Prepare activity schedules and assign duties, daily briefing & de-briefing done.
    • Ensure proper staffing for maximum productivity and higher standard of quality
    • Promote a healthy and teamwork oriented atmosphere within the site
    • Identify the training needs of his team and assist in the development of modules to address the same
    • Ensure that all the HR processes and staff welfare activities are implemented and carried out.
    • Maintain a record of the daily leftovers; plan and prepare the production based on this data
Achievements
  • I have achieved the good knowledge of working as a Manager Operation position with Hotel Panchshil. As i was the head of Operations of each department, i was managing each work & task which was given to me by management. It was a good working experience & have got good growth in my career too.
Assistant Operation Manager
Hotel The Colonial Heritage
Full Time Oct-2012 To Dec-2013 1 year 2 months
Responsibilities
  • 1. Draw up plans and budget concepts (revenues, costs, etc.); Safeguard the realization, tracing and adjustment of deviations;
    2. Developing improvement actions, carry out costs savings: Guard/ controlling of cost price
    3. Delivering of data and proposals for the budgets and investments.
    4. Safeguard quality of operations (internal & external audits)
    5. Coordinate planning of Department Heads and Assistant Managers with regard to time-tables, work schedules, employment of employees within the different services; solving of bottle necks;
    6. Coordination of the execution of activities via instructions to the Heads of Departments/ Assistant Managers, supervision of the execution;
    7. Determination of the workforce, recruitment and hiring of new staff, supervision of sufficient introduction, execution of performance reviews and training of staff.
    8. Be accountable for responsibilities of department heads in their absence. Implement the SOPs optimally in the hotel and act as a flag sh
Achievements
  • While working with this property, i have gained my experience and developed my skills in working with the Pre-Opening project of hotels. I was undergoing the good work and remaindering the basic things considered while opening any hotel. This experience have counted me for my further profile with Hotel Panchshil. It was a very glad work for me start from Civil work till the end of trainings & Hotel Operations part. It was a cheerful job for me & learned many more things in my life.
Frontoffice Manager
Hotel Cambay & Resorts
Full Time Aug-2011 To Sep-2012 1 year 1 month
Responsibilities
  • 1. Provides operational support to the Resident Manager and General Manager by overseeing the departments like – Front Office, Housekeeping, Food and Beverage, Kitchen, Maintenance, Desk Agents, Guest service Representatives, Bell and Door staff, Reservations and meeting local official/bookers at their respective offices to retain their loyalty and attain there issues.
    2. Main motto is to achieve the customer satisfaction, Quality service and compliance with the company policies and procedures while meeting or exceeding the established financial goals.
    3. Spot checking of hotel rooms and other departments too, to ensure the standards are maintained.
    4. Ensure correct staffing levels during Peak and low occupancies.
    5. Authorize Duty Roasters.
    6. Authorize Off’s/Leaves in consultation with Resident Managers or General Managers depending on the operation needs.
    7. Ensure the control of expenditure in all the departments. Responsible for negotiating and controlling contractor c
Achievements
  • Got the best certificate of handling team members of my hotel while in Goa. A huge incident was been happening with my property but as i was getting good experience i have got the certification and the award of best employee of Cambay.
Assistant Frontoffice Manager
The Mint Hotels & Service Appartments Pvt. Ltd
Full Time Jun-2010 To Aug-2011 1 year 2 months
Responsibilities
  • 1. Handling overall administration & Operations i.e. prepare and maintain Cleaning schedules, checklists, keep highest cleaning standards, Menu planning, food quality, Food Quantity, Meal timings.
    2. Ensure high standards of guest relations. Acquire skills to deal with the guests as per the norms of hospitality industry. (Welcome, Stay and Bye Processes). Address and alleviate any concerns/issues the guests may have during their stay, thereby establishing a good rapport with the guests.
    3. Manage HK, kitchen, Laundry, electricity, internet & cable costs. Maintain all the records of reports and send it to HO on daily basis. Maintain the records of the all files separate i.e. guest bills, vendors bills and inform to account about same.
    4. Manage cash received from guests, Manage petty cash.
    5. Ensure proper turnout and Hygiene of the staff. Administration and leave planning of Housekeeping staff, conduct staff briefing and de-briefing on daily basi
Achievements
  • While working with Mint group of hotels, I have been awarded as Best Performer Certificate as i have done complete sold Out Property for 180 days completely and had the good tie up with Corporate Companies while on sales field. Good trainer to juniors. Good service towards guest certificate has been awarded by the company.
FrontOffice Assistant, FrontOffice Supervisor & FrontOffice Executive
Hotel Park Orchid
Full Time May-2008 To Jun-2010 2 years 1 month
Responsibilities
  • 1. Handling overall Front-office department.
    2. Handling all departments bills i.e. Cash & Credit slips.
    3. Check-in & check-out of the guest staying in hotel.
    4. Receiving the calls, make the reservations & confirming the same with the guests.
    5. Handling the Corporate clients by giving the overall information & special discounts.
    6. All other managerial responsibilities – Like,
    7. Personally Attending the Guest’s & taking a Feedback of the Service in restaurant, Food Quality & Quantity. Also getting the Feedback that is there any Changes or Improvements should be made for the betterment in Food & Beverage, Rooms, & Housekeeping, etc.
Achievements
  • During this period working with Park orchid, I have got the promotion of my position twice in a Year with good salary increment too only because it was my first Job after my completion of my college. I have been given an interview and have completed 4 rounds of interview process. I have achieved good skills of working with team, Department handling and closely working with guest's.
» 2 Projects
Education
Bachelor Degree Course in Hotel Management and Catering Technology
2004-2008 Score100%
I was the best in handling Front Offic department & so i have developed my skills in this department. I got the chance of explaining some of the terms of Front office & so i had taught to the students of First year at times. I have achieved the good certificate and the best skills of teaching the students on Teacher's day during my college days. At the time of schooling was held the position of Monitor in each class in each year at least once in a year because my performance was good & healthy.
Extra-Curricular Interests
  • Good in Playing Volley Ball & Participated in Volley Ball Tournament during my College competition. I have even participated and stood second in Slow Cycling and First in Fast cycling competition. I have won many prizes from School for participating into Blind association of India for helping the blind people for collecting highest amount in my class and donating the same to the Association. I was good in Welcoming and Farewell party arrangements during my college days and won good certificates

Profile Snapshot
Vishal is based out of Pune & has studied Arts, BHMCT-Bachelor Degree Course in Hotel Management and Catering Technology from Year 2004-2008 in STES-Sinhgad Technical Education Society, University of Pune.
Vishal Nandurdikar is Skilled in Hotel Management, English Language, Common Sense and other talents.