Vijayendra Kumar S

Digital Marketing Trainer/Consultant And Web Developer.
Bangalore, Karnataka, India
Marketing, Communication Skills, English Language
About
I have 14 years of work experience working with Computers, Marketing, Customer Service, Website support and Technical Field. I am a Web Developer and Graphic Designer. I have got vast experience in Designing, printing and Event Management big projects.
Talents
Work Experience
Freelancer Digital Marketing Trainer and Web Developer
Full Time Apr-2017 To present 7 years 11 months
Responsibilities
  • Taking care of HTML, CSS, JavaScript and Wordpress Websites. Providing Digital Marketing Trainer and Consultant Services
Digital Marketing Consultant
NIDM
Part Time Jan-2016 To Aug-2019 3 years 7 months
Responsibilities
  • i am taking care of Digital marketing training training material, Batches and the live project in NIDM institute
Achievements
  • I have gott 80% student successfully got job in good companies.
Center Manager
Vinzap Infotech Pvt ltd.
Full Time Jan-2016 To Jan-2017 1 year
Responsibilities
  • Job Responsibilities:
    ? Handled team of 12 Customer Service Executives.
    ? Taking care of Recruitment of new Employees
    ? Taking care of Training and Development of all Employees.
    ? Interacting with Client for all Process related documents and Payments.
    ? Weekly meetings with client for updating process.
    ? Taking care of weekly Reports and discussing with Client every week.
    ? Handling all Company documents, process, update and Technical requirement.
    ? Taking care of purchase and Payments.
    ? Managing all Technical requirements.
Achievements
  • ACHIEVEMENT:
    1/ Got 2 Clients BPO process and managed well for 1 year.
Tech Lead
Full Time Dec-2006 To May-2015 8 years 5 months
Responsibilities
  • Job Responsibilities:
    ? Handled team of 10 Engineers managing shifts APJ and NA.
    ? Super User, Escalation point and 1
    st
    Contact Point for HP Support center website.
    ? Part of UAT Testing team Worldwide.
    ? Training and managing the team including other region like EMEA and LAC.
    ? Handling queries of Enterprise customers for HP Support Center Website.
    ? Activating and deactivating customer’s accounts.
    ? Handling issues with Software Update Manager, Patches and Support Case Manager.
    ? Helping customer to get the details of their Contracts.
    ? Linking, sharing and reassigning of Contracts.
    ? Also Taking care of the Cases in the ITRC queue in WFM.
    ? Helping enterprise customers to get their media updates and helping them to get their
    user ids and password.
    ? Handling Region Conference call for Weekly Scores and new updates.
Achievements
  • ACHIEVEMENT:
    ? Awarded with Platinum Customer Ambassador Award Q3-2012.
    ? Awarded Star Performer for the Team performance and going extra miles.
    ? Provided training to EMEA team in Sofia including their Team Lead and Mentor.
    ? Recognition Achievement & Contribution by ESSN team in 2014.
    ? Recognition in the category of “Making a Difference” in 2014.
    ? Provided training to new Joiners in HP Support Center for APJ and NA region and also provided training to LAC team in BA.
    ? Performed Testing for HP Support Center website before launch.
    ? Created World Wide email node for HP Support Center.
    ? Managing APJ and NA region HPSC process.
    ? Provided 100% resolution and end to end support to all the issues till date.
    ? Created the Process for EMEA team in Change Management database.
    Prior to this I was in SEA process in HP handling calls for SEA region.
    ? I was taking care of trouble shooting of PSG products laptops and ipaqs for enterprise
    customers and home user
Education
Bachelor of Commerce, Commerce
University of MumbaiUniversity of Mumbai
1996-1997
Profile Snapshot
Vijayendra is based out of Bangalore & has studied Commerce, B.Com-Bachelor of Commerce from Year 1996-1997 in UM-University of Mumbai, University of Mumbai.
Vijayendra Kumar S is Skilled in Marketing, Communication Skills, English Language and other talents.