Premkumar M

Cisco Voice And Video Engineer
Chennai, Tamil Nadu, India
Routing, CCNA-Cisco Certified Network Associate
About
With diverse experience in Cisco VoIP Networks and Telecommunication system, intend to take up a responsible position in the I.T field where the area of activity includes Unified communications support, VoIP network administration, and also where my skills and hard work would be of value and to grow with the organization where I work, learn and earn certifications in new technologies.
Talents
Work Experience
L2 IPT Engineer
Full Time Mar-2016 To present 9 years 1 month
Responsibilities
  • • Experience in configuring, supporting, troubleshooting, debugging in Cisco IP Telephony networks.
    • Handling the Voice equipments such as Cisco Unified Communication Manager(CUCM), Cisco Unity Connection(CUC), UCCX, CER.
    • Configuring and Troubleshooting with Cisco Voice Gateways, Analog voice gateways and CUBE.
    • Implemented the Voice Gateway and CUBE.
    • Handling the Incidents and Requests .
    • Using RTMT Monitoring tool for troubleshoot the issues.
    • Handled the Migration project for Voice Network.
Achievements
  • Best employer of the month of july
System Engineer
UST-Global
Full Time May-2014 To Feb-2016 1 year 9 months
Responsibilities
  • Registration and troubleshooting of cisco codecs and Tandberg codecs (SX20,80,10,EX90,MX300,200)
    Firmware upgrading in Cisco Codecs.
    Troubleshooting of Polycom devices.
    Installation and troubleshooting of jabber Movi Client.
    Managing the MCU ,TMS , VCS , VCS-Expressway server.
    License uploading in TMS.
    Level 3 support on Video Conference Infrastructure.
    Configure cisco Video Communication Server (VCS) and VCS Expressway.
    Configure Cisco telepresence MCU.
    Configure Cisco Telepresence ISDN Gateway.
    Manage telepresence infrastructure and Endpoints using Telepresence Management Suite (TMS).
    Implement Telepresence solution.
    Configuring Cisco Call Manager 7.x, 8.x
    Providing support for issues related to CUCM, CUC, IP Phones, Video endpoints. Knowledge in handling of Service Calls (Tickets).
    Attending daily status report and incident management calls.
    Management of Voice mail users. Managing Voice Gateways, SRST and call signaling protocol on Voice Gateways H.323, MGCP, SIP
Network VoIP Engineer
Netsense
Full Time Sep-2010 To Feb-2014 3 years 5 months
Responsibilities
  • • Moving, Adding and Deleting Extensions.
    • Configuring call manager features and services.
    • Managing of Cisco Voice Gateways.
    • Configuring and Troubleshooting the issues with Cisco Unity Connections.
    • Configuring and Troubleshooting the issues with T1/E1 PRI connections.
    • Correlate events using traces, logs and monitoring tools to identify the problems.
    • Troubleshooting the Network issues and links follow up with service provider to find fault tolerance.
    • Configuring VLANs and Trunks.
    • Configuring Routing Protocols such as RIP, EIGRP, OSPF.
    • Routers and Switches Backup on weekly basis.
    • Responsible of Troubleshooting all Computers.
    • Responds to phone, e-mail, and personnal requests for technical support.
Education
Diploma in Electronics and Communication
Pak Polytechnic InstitutePunjab Board of Technical Education
2008-2010 Score90%
Done my CCNA , CCNP Voice, Desktop engineer, ITIL
Extra-Curricular Interests

  • Cisco

  • playing cricket

  • Cricket

  • mimicry.

  • Dance and Watching cricket

Profile Snapshot
Premkumar is based out of Chennai & has studied Network and Telecommunications, DEC- Diploma in Electronics and Communication from Year 2008-2010 in PPI-Pak Polytechnic Institute, Punjab Board of Technical Education.
Premkumar M is Skilled in Routing, CCNA-Cisco Certified Network Associate, Electrical Maintenance and other talents.