Suman Paul

Sumaul_Paul
Kolkata, West Bengal, India
MS Office, Back Office Operations, Communication Skills
About
17 months experienced in CRM OPERATIONS. Skilled with advance Ms-Excel, Ms-office, Team handling, Leadership and Import Export Procedures and Documentation.
Talents
Work Experience
Summer Internship
Internships Jun-2018 To Jul-2018 1 month
Responsibilities
  • To handle the internal operations and to meet clients and making them aware of how insurance can easier their lives.
Achievements
  • Certificate and knowledge
Paytm brand ambassador program
Internships Oct-2017 To Jan-2018 3 months
Responsibilities
  • To promote Paytm in college campus and making strategies to grab maximum population and to convince students to pay the university fees by using Paytm gateway.
Achievements
  • Convinced population 2 times more than previous year.
CRM OPERATIONS
Full Time Jan-2016 To Jul-2017 1 year 6 months
Responsibilities
  • To give end to end superior customer service by resolving their queries and handling a team, track their performances, improve their performances and drive the team to meet all the expectations and targets.
Achievements
  • 2 times Star Award winner, Appreciation from client side for back to back 8 months outstanding performance.
» 1 Project
Education
Master of Business Administration
Lovely Professional UniversityLovely Professional University
2017-2019
Bachelor of Computer Application
B P Poddar Institute of Management and TechnologyMaulana Abul Kalam Azad University of Technology
2012-2015
Extra-Curricular Interests

  • painting

  • dancing

  • playing football

Profile Snapshot
Suman is based out of Kolkata & has studied IB-International Business, MBA-Master of Business Administration from Year 2017-2019 in LPU-Lovely Professional University, Lovely Professional University.
Suman Paul is Skilled in MS Office, Back Office Operations, Communication Skills and other talents.