Sohrab Alam

System Administrator With 8 Years Of Experience
Delhi, Delhi, India
Computer Knowledge, Server Administration
About
Quick Learner, Positive Strength, Punctual on time.
Talents
Work Experience
IT System Administrator
Al Hagel Modern Medical Services Co. Ltd.
Full Time Jan-2016 To present 9 years 3 months
Responsibilities
  • ? Administration and Manage Micom Oracle Database for company stocks maintain, Items purchases, Items delivery & Distribution, return purchases, Items Inventory, Sales reports. Manage and configure POS system and software for Head office and all client location computers.
    ? Administration and manage Online Office 365 exchange Users, Groups, Rules, and configure them on client system. Configure Account on MS-Outlook. Working with File Server, Provide read or write or full access on file folder sharing permission.
    ? Manage Active Directory, DNS, and DHCP, create users, group and manage them on Active directory, Group Policy Configuration and support. Install, configure and troubleshoot desktop systems, servers and network issues in a heterogeneous environment of corporate office and Client remote location. Manage LAN Infrastructure, provide support for remote user through Team Viewer & Symantec PC anywhere software.
    ? Monitor WSUS Server for critical updates, Export report for update
System Administrator L2
Full Time Aug-2015 To Jan-2016 5 months
Responsibilities
  • Windows 2003 and 2008: Windows OS, Server/client configuration. Install and configure File Servers, DHCP, RIS/WDS, and DNS Servers, working with RAID Controller, Video Conferencing.
    Exchange Server: Working with office 365 online Exchange Server.
    MS-Outlook: Install and Configure MS-Outlook on 2003, 2007, 2010, 2013 and Lync 2013.
    Lotus Notes: Installed and Configured Lotus Notes 7, Lotus Notes 8.5.2, Lotus same time and Lotus Traveler on Handheld Device.
    Hardware & Software: Print Servers, MS Office Products, Lotus Products, Net meeting, Windows 2003, 2008 Server Administration, Windows TCP/IP Networking , Installing Windows 2K/XP/7 clients, Antivirus Symantec Endpoint protection 12.1.5 Server/Client, McAfee 8, 8.5, and Office Trend Micro Server & Client.
    Process Development & Quality: IT help desk Service Delivery, Documentation and Presentation to Senior Management, Infrastructure Development, Consultant in the areas of Project Management, Self-Motivated,
Server Engineer L2
Trimax IT Infrastructure & Services Ltd
Full Time Aug-2014 To Jul-2015 11 months
Responsibilities
  • ? Create/Delete/Manage User Account on Active Directory Domain Controller, Reset Password, and Unlock User Account on Domain Controller. Create Users, Groups and manage them on office 365.
    ? Working with GPO/GPMC (Group Policy Management Console) to provide security on OUs, Groups & Users, Manage Intranet through server, manage System drives restriction policies from Server for Client/Users. Restrict user to make changes on Desktop background, hide control panel, and restrict USB drives, CD Drive, Manage IE Settings, and Restrict User to changes IE Settings. Enable Disk Quota Limit on Drive on Particular Folders.
    ? Excellent knowledge of ACTIVE DIRECTORY, file and print server management, Handling of DHCP, DNS, Domain Controller and File Server. Provide read or write or full access on file folder sharing permission.
    ? Provide Share Drive Access to users and group on particular folders, Make Registry editing to set policy on client computer through server or on local,
Sr. System Engineer
Full Time Mar-2013 To May-2014 1 year 2 months
Responsibilities
  • ? Create domain user on Active Directory and also manage users. Create OUs and assign policies on OUs as per requirement. Creating Users. Working with File server to provide File and folders permission for selected group user and department for their respective right and permission.
    ? Working with Bio-metric access control system, MS-Outlook mail software client, Office 365 exchange server. Create user, groups and manage them on office 365. Configure outlook new and old profile with their proper data backup. Configure new created profile on client PC, provide admin right as per requirement, and configure email ID on system/laptop, handheld devices.
    ? Manage print server and LAN/WAN, assign permission for user to manage printers and its preferences. Co-ordinate with vendor support for printer and cartridge replacement. Follow daily checklist for all hardware and server and make a consolidated details & shared with daily weekly and monthly with respective departmental head.
Technical Support Engineer
Full Time Mar-2012 To Feb-2013 11 months
Responsibilities
  • ? Manage Access Delegation and provide appropriate right/permission to users on Mail, Calendar, and To Do List. Configuration and Troubleshooting of Lotus Notes 7 and 8.5.2, Configurations of multiple mail accounts on the same computer.
    ? Provide Share Drive Access to users and group on particular folders, Make Registry editing to set policy on client computer through server or on local, Handle Desktop L1 escalated issue and give proper resolution with user satisfaction, Configure Enterprise Activation on Blackberry Mobile, and set Internet browsing, Handle care all the issues with Windows XP, Windows 7, Blackberry, IPAD, I Phone etc.
    ? Working with Access Control System to provide door access to employees, DVR (Digital Video Recording) system. Configure Wi-Fi, DSL, and Modem to provide remote internet connections to client’s computers. Make User and manage user, assign permission as per policy.
Desktop Support Engineer
Progressive Infovision Pvt Ltd
Full Time May-2009 To Feb-2012 2 years 9 months
Responsibilities
  • ? Troubleshooting of all Compaq, HP, IBM and Dell Laptop/Desktops. Working & Manage MFN Printers. Providing Support over Windows XP, windows 7, also ms-outlook client problem like multiple id configure, out of office, Access Delegation Etc. Installation, Configuration and Backup of Outlook- Express and Microsoft Outlook, Create and manage PST into Outlook.
    ? Handle care all the issues with Windows XP, Windows 7, Blackberry, Wi-Fi Installation and troubleshooting in Blackberry, and handheld devices.
    ? Update Windows O.S with Patch, Update Antivirus, and Connect to Domain client site. Install & Update McAfee 8 and 8.5 antivirus. Configure Desktop, Install software’s, update software’s and windows, Manage LAN Issues as well as Intranet. Installations of Peripheral Device & Software, Responsible for identify the problem & solving the problem.
Desktop Support Engineer
Trimax IT Infrastructure & Services Ltd.
Full Time Jul-2008 To May-2009 10 months
Responsibilities
  • ? Troubleshooting of all Compaq, HP, IBM and Dell Laptop/Desktops. Working & Manage MFN Printers. Providing Support over Windows XP, windows 7, also ms-outlook client problem like multiple id configure, out of office, Access Delegation Etc. Installation, Configuration and Backup of Outlook- Express and Microsoft Outlook, Create and manage PST into Outlook.
    ? Handle care all the issues with Windows XP, Windows 7, Blackberry, Wi-Fi Installation and troubleshooting in Blackberry, and handheld devices.
    ? Update Windows O.S with Patch, Update Antivirus, and Connect to Domain client site. Install & Update McAfee 8 and 8.5 antivirus. Configure Desktop, Install software’s, update software’s and windows, Manage LAN Issues as well as Intranet. Installations of Peripheral Device & Software, Responsible for identify the problem & solving the problem.
    ? Install and Update latest updates for Windows XP, 2k, and Win7, Working with LAN, Wi-Fi.
Education
Bachelor of Arts, Arts
Jamia Millia IslamiaJamia Millia Islamia
2006-2009
Profile Snapshot
Sohrab is based out of Delhi & has studied Arts, BA-Bachelor of Arts from Year 2006-2009 in JMI-Jamia Millia Islamia, Jamia Millia Islamia.
Sohrab Alam is Skilled in Computer Knowledge, Server Administration, Desktop Support Engineer