Kolkata, West Bengal, India
Sales and, English Language, Aptitude
About
I am a determined and driven individual who comes from a strong academic background offering a dependable and proficient work ethic to any professional environment. I have experience in a number of roles, making me a versatile and adaptable employee, especially as flexibility is vital to any workforce. I possess the ability to follow instructions promptly and accurately with a mind to handle problems in a courteous and positive manner. My enthusiasm shows when working as part of a team.
Talents
Work Experience
Asst. Manager- Corporate Services
Full Time Oct-2012 To present 12 years 6 months
Responsibilities
  • ? Marketing and increase business inflow from existing customers
    ? Responsible for end to end sales cycle.
    ? Implementation of Vacuum tight process to ensure customer satisfaction.
    ? Reducing the margin of errors through meticulous tracking system
    ? Control service delivery process and increase customer retention.
    ? Responsible for internal quality audit as per FIDI norms pan India.
    ? Resolve issues as per the set Service Level Agreements.
    ? Analyse customer feedback and identify common trends for improvement.
    ? Manage all India private/ walk- in client inquiries.
Achievements
  • Successful execution of many large projects including UIDAI in various locations in India. Acquired large corporate accounts like Tata Steel(pan India Contract).
Manager Key Accounts
Transferet Relocation Services India Private Limited
Full Time Feb-2009 To Oct-2012 3 years 8 months
Responsibilities
  • ? Working closely with the Director to prospect, pitch & close new business.
    ? Gaining a strong knowledge and understanding of a clients’ requirement.
    ? Proactively managing client’s day to day activities.
    ? Address client concerns and ensure the resolution of issues in a timely manner.
    ? Maintaining contact with clients - giving them regular updates.
    ? In charge of budgets and administration.
    ? Retain accounts through the development of strong relationships with key decision makers.
    ? Coordinating and outsourcing logistical support for major accounts.
    ? Facilitating data center migration for HP all over India.
    ? Managing vendors, pan India.
    ? Generating more business from current accounts.
    ? Effectively manage server movements keeping in mind diversified business needs like confidentiality of data and down time.
Achievements
  • ? Introducing important clients few of them are Wipro, Synopsys, Aricent, EMC2 and Mu Sigma.
    ? Successful execution of logistics plan for Harley Davidson.
    ? Lead the effort of formulating relocation policy of Wipro employees.
    ? Lead Transferet to roll out LIC EDMS project in Orissa, Jharkhand, Bihar, West Bengal, Sikkim and North Eastern states of India.
Enterprise Executive
Klub Class
Full Time Jan-2007 To Dec-2008 1 year 11 months
Responsibilities
  • ? Acquired major new customers like German Remedies, Nicholas Piramal, Novartis, and Zydus.
    ? Suggesting and visualizing creative solutions to my clients.
    ? Successfully increased penetration level in key accounts like CIPLA, Panacea Biotech and Organon.
    ? Track client’s requirements and reporting to the higher management.
    ? Organizing CMEs across India.
    ? Active involvement of getting sponsorship, registration and conference proceedings of major National Conferences like AICOG, CSI and SIOP.
Achievements
  • ? Acquired major new customers like German Remedies, Nicholas Piramal, Novartis, and Zydus.
    ? Suggesting and visualizing creative solutions to my clients.
    ? Successfully increased penetration level in key accounts like CIPLA, Panacea Biotech and Organon.
    ? Track client’s requirements and reporting to the higher management.
    ? Organizing CMEs across India.
    ? Active involvement of getting sponsorship, registration and conference proceedings of major National Conferences like AICOG, CSI and SIOP.
Education
Post Graduation Diploma in Management, Marketing
Institute of Business Management and ResearchMaulana Abul Kalam Azad University of Technology
2005-2007
Bachelors of Business Administration, Marketing
Pailan College of Management and TechnologyMaulana Abul Kalam Azad University of Technology
2002-2005 Score68%
Extra-Curricular Interests
  • ? Level 2 Business English Certified from Cambridge University.

  • ? Key member of Strategic Team of Klub Class in organizing BBF -2007.

  • ? Represented Tripura in National Adventure Camp in Bharat Scouts and Guides at Madhya Pradesh.

  • ? Represented Tripura in National Cadet Corps at Meghalaya.

Profile Snapshot
Sobers is based out of Kolkata & has studied Marketing, PGDM-Post Graduation Diploma in Management from Year 2005-2007 in IBMR-Institute of Business Management and Research, Maulana Abul Kalam Azad University of Technology.
Sobers Chakraborty is Skilled in Sales and Marketing, English Language, Aptitude and other talents.