Skand Kumar

Delhi, Delhi, India
IT Helpdesk, Desktop Support Engineer, Remote Desktop Support,
About
MCP with ITIL V3 certified, have 8 years of experience in Desktop Support in Windows based network
Talents
Work Experience
Senior IT Executive
NIPA International Pvt Ltd.
Full Time Jul-2014 To present 10 years 9 months
Responsibilities
  • Manage IT Support team of Nipa International, deployed at three locations of India. User account creating, password reset. Provide technical solutions for new implementation. Active Directory user creations and modifications. Oracle ERP support. MPLS Network for PAN India location. Backup of File server, ERP Server and E-mail server. Windows Installation using Ghost. MS-Office installation troubleshooting. Create and maintain emails account on MS-Exchange. Software management, license management, software distribution package for remotely installation. Vendor management for procurement of IT Assets. Preparation for audio and video conference.
Achievements
  • Successfully handle IT Support team for PAN India, implement ERP in company. Migrate to Exchange 2010.
Corporate IT Support
Vestergaard Asia Pvt Ltd
Full Time Jul-2009 To Jan-2013 3 years 6 months
Responsibilities
  • IT Support for India Office, and other remote location. IT Procurement. New user creationg, preparing Laptop for new user.
Achievements
  • Implement PGP encryption client on all company machines.
    Implement Windows 7 on all company machines
IT Support
Full Time Apr-2008 To Jul-2009 1 year 3 months
Responsibilities
  • Desktop support to convergys employee across the globe using remote support tools.
Achievements
  • Got excellence award for consecutive two months for best Support Engineer
» 2 Projects
Education
Bachelor of Commerce, Commerce
Delhi UniversityUniversity of Delhi
2000-2004
Extra-Curricular Interests

  • Won National Gold medal in karate at the age of 13 years.

Profile Snapshot
Skand is based out of Delhi & has studied Commerce, B.Com-Bachelor of Commerce from Year 2000-2004 in DU-Delhi University, University of Delhi.
Skand Kumar is Skilled in IT Helpdesk, Desktop Support Engineer, Remote Desktop Support and other talents.