Ricky Sippy

Sales & Business Development Professional
Mumbai, Maharashtra, India
Marketing, English Language, Administration
About
I am Smart, Young, Energetic, Proactive, Creative, Honest and Talented. I have grown to be highly customer-oriented, accurate, and dependable with an uncompromising work ethic, and I believe in delivering positive, profitable and valuable results, thereby maintaining an approachable outlook at all times.
My Hobbies includes Music, Cricket, Collecting Different Currencies and Surfing.
Talents
Work Experience
Business Development Officer
Full Time Jan-2014 To Mar-2014 2 months
Responsibilities
  • Responsibilities and Duties:
    ? Involved in preparation of daily collection report (DCR)
    ? Setting a customer delight being a part of customer delight team.
Achievements
  • Achieved New Clients and Set Targets.
Operations Manager
Al Noori Computers- Dubai ( BR. IT King Center for Computers-Kuwait )
Full Time Apr-2006 To Nov-2013 7 years 7 months
Responsibilities
  • Responsibilities and Duties:
    ? Responsible for sales and purchase of computer hardware, import , customs and management.
    ? Liaised and negotiated with the buyers.
    ? Developed strategic plans for sales of computer parts.
    ? Maintained customer relations and key accounts with corporate companies.

    Customer Relationship Management:

    ? Attended and liaised with the social leaders and senior designated clients.
    ? Managed customer service operations by rendering and achieving quality services; Providing supreme quality customer support that led to enhancement of business.
    ? Maintained cordial relations with customers to sustain the profitability of the business.
    ? Managed and resolved customer grievances and issues with positive outcomes.

    Team Management:

    ? Ensured staff arrangement at various departments in consultation with the department heads.
    ? Consulted with department heads to ensure strict compliance of employees’ job responsibilities and improved the standards of working and working practices.
    ? Identified and implemented strategies for building team effectiveness by promoting a spirit of cooperation between team members.

    Business Development:

    ? Developed and implemented strategic plans by marketing and offering different brands and products as bundle deals that promoted and increased sales.
Achievements
  • Gained promotion from a Sales and Purchase Executive to a Sales Manager and subsequently was designated as an Operation Manager.
    As a part of management team, I was always given priority and was considered as a Top Employee to attend exhibitions globally for rendering quality services and raising export clients which augmented the credibility of brands and our organization as whole.
Daily Collection Report and Member Customer Delight Team
Fame Cinemas Pvt Ltd
Full Time Nov-2004 To Apr-2006 1 year 5 months
Responsibilities
  • Responsibilities and Duties:
    ? Involved in preparation of daily collection report (DCR)
    ? Setting a customer delight being a part of customer delight team.
Achievements
  • ? Awarded As A Best Employee in Fame Adlabs For The Month Of July 2005 In Enhancing The Quality Of Customer Services.
» 2 Projects
Education
Bachelor of Commerce, Accounting and Management
University of MumbaiUniversity of Mumbai
2003-2008
Bachelor of Commerce
Extra-Curricular Interests

  • WWE

  • Cricket

  • Any

Profile Snapshot
Ricky is based out of Mumbai & has studied Accounting and Management, B.Com-Bachelor of Commerce from Year 2003-2008 in UM-University of Mumbai, University of Mumbai.
Ricky Sippy is Skilled in Marketing, English Language, Administration and other talents.