Shraddha S

Mumbai, Maharashtra, India
IT Operations, Procurement, Logistics
About
I seek an opportunity to work for an organization that offers professional development and interesting managerial challenges in the area of business operations management.
Talents
Work Experience
Business Associate
Production/Operations
Full Time May-2014 To present 10 years 11 months
Responsibilities
  • • Project management : DMZ reconciliation,F5 load balancer setup at Hinjewadi & Hyderabad, Windows 2003 server upgrade.
    • Project Governance: Tracking and involvement in various project running across the department(WTG/Security/Collaboration/Network) and timely reporting to management on the progress. Tracking of projects which requires special business attention separately.
    • Initiatives: Newsletter Revamp, TIM Portal Revamp, Induction presentations, ICSAT, Automation via SharePoint, TIM Event Management
    • Problem management: Keeping a track for all the severe incident and co-ordinating with the domain teams to create RCAs to ensure permanent solutions.
    • Reporting: MIS report, Customer Proposals, ICSAT, Resource management, TIM financials vs budget, Free voice Reporting, Capabilities presentation, internet monitoring & usage.
    • Learning portal champion: To facilitate competency mapping of resources. Taking care of the certification requests and the training requirements
Achievements
  • • Received SPOT Award -Jan 2015
    • Awarded Pat on the back in 2015 & 2016
    • Part of Event Management Team at TIM, received certificate of excellence for contibuting in MI-16 WebEx event conducted in Hyderabad
Winter Intern
Production/Operations
Internships Nov-2013 To Dec-2013 1 month
Responsibilities
  • - Visited various sections falling under Operations Department
    - Studied the functions of each and daily work management
Achievements
  • - Analyzed the possible errors and gave recommendations
    - Submitted a report on Air India Operations
Summer Intern
Internships May-2013 To Jun-2013 1 month
Responsibilities
  • Studied Production Support process and found out estimation techniques for Production support
    Analyzed various estimation techniques for production support
Achievements
  • Established and submitted a template based on Queuing Theory
    Prepared guidelines for the template
Education
Master of Management Studies, Operations
Father Agnel Business SchoolUniverity of Mumbai
2012-2014 Score30%
• Material Handling Study at Mahindra Logistics
• Study project on AirLine Operations at Air India
Bachelor of Engineering or Technology
, Mumbai University
2007-2011 Score73%

• Successfully implemented ‘Image Editing & Protection s/w’ using JAVA
• Successfully implemented project ‘Cafeteria’ under Database Management System
• Attended Workshop on Ethical Hacking & Information Security
Profile Snapshot
Shraddha is based out of Mumbai & has studied Operations, MMS-Master of Management Studies from Year 2012-2014 in FABS-Father Agnel Business School, Univerity of Mumbai.
Shraddha S is Skilled in IT Operations, Procurement, Logistics and other talents.