Delhi, , India
Administración, Admin Executive, Banking
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Suresh Kumar Sharma 24 Apr 19   Views 3 Views  Comments 0 Comments 
Developed budgets & annual plans to manage facilities as per organizational needs & parameters
Supervised facility management functions and negotiated with service providers for cost effective solutions and ensured effective & seamless operations
Managed all administrative activities like maintenance of office equipment, transport, housekeeping & maintenance of office and recordkeeping of office stationery including various formats and submitted documents related to Bank
Identified and networked with cost effective & reliable vendors/ suppliers for purchase of requisite materials, controlled security operations entailing regularization of visitor’s entry / exit to the premises and traffic inside and outside premises
Administered HR functions pertaining to employee payroll, leaves, medical reimbursement, staff loans, employee files and others
Maintained cordial relations with customers to sustain the profitability of the business, customer grievances and resolved their issues for customer retention
Maximized customer satisfaction level by on time delivery, monitored customer complaints and provided efficient services
Created and maintained latest revisions of human resources forms and maintain latest revisions of human resources policies
Determined training needs of employees to enhance their operational efficiency which led to increased productivity
Created and sustained dynamic environment that fosters development opportunities and motivates high performance amongst team members
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