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Sadhan Kumar Sarkar

Mba (It) With 17+ Years Experience As It Manager
  • Kolkata, West Bengal, India
  • Photography, Travelling, Farming
Profile Snapshot
Sadhan is based out of Kolkata & has studied IT-Information Technology, MBA-Master of Business Administration from Year 2007-2010 in SMU-Sikkim Manipal University, Sikkim Manipal University.
Sadhan Kumar Sarkar is Skilled in Photography, Travelling, Farming and other talents.
About
Hi I am Sadhan from Kolkata, I am MBA (IT) with 17+ years of Experience as IT Manager - Infrastructure, System Admin, Network Admin, Tech Support Manager, SIEBEL Admin and I have Experience to Work Various Domain.
Work Experience
Sr. IT Manager
MaestroUSA Communications Inc
Full Time Jan-2013 To present (12 years 3 months)
Responsibilities
  • •Spearheading a gamut of tasks pertaining to Remote Network Operations Centre
    •Supervising revenue & cost levels for efficiency & profitability and instituting policies and procedures to correct inadequacies
    •Reporting all business activities to precisely measure business trends to management for sounds business decisions
    •Assist in the development of efficient business practices to be implemented by Service Delivery
    •Aiding Service Management with the customer's requirements, while ensuring good practices in standards methodologies and processes are utilized to deliver an integrated solution
    •Overseeing team's activities to ensure the highest level of customer satisfaction and provides support for both internal and external customers
    •Working on ERP and Dynamics for the day-to-day management of resource management, time reporting and expense reporting
    •Supporting Service Delivery Management Team with sound methodologies, efficient processes and best practices in analysing ope
Achievements
  • Successfully Completed of ERP Implementation to India Office within Time Bound
Sr. IT Manager
Venktron Digital Systems Pvt Ltd
Full Time Apr-2011 To Dec-2012 (1 year 8 months)
Responsibilities
  • • Key driver of IT projects and technical activities across multiple project sites
    • Led strategic planning to optimise resources by 100% and enhanced system performance parameters by 100%
    • Administered the technical team of Field Engineers, Security Engineers and Systems Integration Specialists
    • Steered the design and implementation of antivirus solutions and system / network monitoring
    • Successfully established Disaster Recovery Plans (DRP) based on HP Data Protector Software, Tape Libraries and SAN hardware
    • Rendered senior-level technical consultations and support to Field Engineering and System Integration on all IT and networking related issues
    • Recognised as the Most Successful IT Manager across India for successful implementing CRM Application in a record time of just 3 months in 2012
Regional Technical Support Manager
K7 Computing Pvt Ltd
Full Time Mar-2009 To Mar-2011 (2 years )
Responsibilities
  • • Instrumental in:
    o Upgrading organisation’s Windows NT Domain
    o Data acquisition, process control software, and DCS; supervised data acquisition and process control algorithms
    o Automation of atmospheric distillation installation (DA2)
    • Essayed a key role in design of new organisation-wide IT/IS systems and defined the IT/IS architecture and administered Microsoft Windows servers and workstations
    • Effectively performed server and security audits, system backup procedures and recovery processes to support business continuity strategies
Achievements
  • Earned Best Employee Award across India for 2010
Sr. System Administrator
Lexus Motors Limited
Full Time Oct-2004 To Feb-2009 (4 years 4 months)
Responsibilities
  • • Successfully designed, installed and administered Windows-based networks as a Head of the technical maintenance
    • Steered SIEBEL CRM-DMS configuration, setup, implementation, analytic, reporting, data export & importing to accounting package, training to the sales persons and director
    • Communicated with Parent Company (TATA Motors Ltd.) for latest updates, changes to make in SIEBEL CRM-DMS
    • Led Dealer Development System to TATA Motors Ltd.
Achievements
  • • Honoured with Best System Administrator Award as the by TATA Motors Ltd. across:
    o Eastern India in the month of Mar’07
    o India in the month of Jul’07
    o India for 2007
Sr. Technical Support Executive
Xansa Websity
Full Time Feb-1998 To Aug-2004 (6 years 6 months)

» 1 Project

ERP Implementation
Sr. IT Manager at MaestroUSA Communications Inc
Apr-2013 to Aug-2013
Successfully Completed the Project within time
Education
Master of Business Administration
Sikkim Manipal UniversitySikkim Manipal University
2007-2010 | Score 66%
Bachelor of Science, Physics
Zakir Husain College Of Engineering And TechnologyAligarh Muslim University
1993-1996 | Score 62%
Extra-Curricular Interests
  • Pgotography
  • Cooking
  • Traveling
  • Treaking
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