Arun Kumar

Mis Executive
Bangalore, Karnataka, India
MS Excel, Public Relations, MIS
Talents
Work Experience
Dialer MIS Executive
Infinitez Teknologies
Full Time Feb-2017 To May-2017 3 months
Responsibilities
  • Creation of campaigns based on strategy provided by central team.
    Uploading the call data on Dialer and monitoring all the outbound services
    Creation MIS Reports like Dialer MIS, Agent MIS, Break time report, disposition report, etc.
    Manage various delivery as per timelines for bugs and enhancements during the dialer project
    Maintain service levels on campaigns by monitoring and tracking data on an active real time, daily, weekly, monthly and yearly basis and mapping agents performance.
    Create, maintain and analyze reports on an intra-day/hourly, daily, weekly, monthly and yearly basis to monitor performance of strategies.
Dialer MIS Executive
Shaping Cultures
Full Time Jul-2015 To Dec-2016 1 year 5 months
Responsibilities
  • Identifying Clients requirement on Weekly basis in terms of daily Production & Quality & coordinating with team & management to achieve goals.
    Monitoring the performance of the team to ensure efficiency in process operations & achieving individual & group targets.
    VICIDIAL Dialer Troubleshooting.
    MIS Preparation of daily/weekly /Monthly reports.
    Monitor MIS performance regularly to avoid unplanned outages and down times.
    Monitoring the performance of the team to ensure efficiency in process operations & achieving individual & group targets.
    Reporting & managing reports of Hourly & Daily Production details of teams which look after by Client.
Achievements
  • Increased the Manpower Capacity from 40 seaters to 120 seaters
Operations Executive
AUK Media
Full Time May-2005 To Feb-2015 9 years 9 months
Responsibilities
  • Creating News Paper Daily Page Layouts
    Image Editing
    Editing Of Program Schedules
    Forwarding Weekly Program Schedules (EPG) to Clients
    Hardware Maintenance & Trouble Shooting
Education
Bachelor of Commerce, Commerce
Dr C V Raman UniversityDr CV Raman University
2013-2017
yKnown
Profile Snapshot
Arun is based out of Bangalore & has studied Commerce, B.Com-Bachelor of Commerce from Year 2013-2017 in DCVRU-Dr C V Raman University, Dr CV Raman University.
Arun Kumar is Skilled in MS Excel, Public Relations, MIS and other talents.