Pritish Kamal

Project Manager, Itsm
Bangalore, Karnataka, India
Project Management, ITIL Certification, IT Operations
About
PROFESSIONAL SUMMARY
Experience : 9 years
Industry : IT/ Telecom
Certification : ITIL V3 (Certified) & PMP (Trained)
Talents
Work Experience
Project Manager
HP Enterprise
Full Time Apr-2011 To present 14 years
Responsibilities
  • • SPOC for managing the Demand & Resourcing management for a Platinum Client (Banking Sector). My responsibility was to create a process and track the Total Demand (projection from Costing Model) and its Resourcing Plan and actual fulfillment. Discuss the various models to fulfill the requirement i.e. Contract Hires, Internal Realignment & Permanent Hires and keep a track and create reports for analysis with higher management.
    Co-ordinated with about 10 stakeholders from different department to track the development and highlight the grey areas or risks based on the various analysis or the different reports.
    • Working as a Transformation & Transition Specialist, responsible to work in tandem with Accounts Team to analyze the Resource Requirement for the coming Years and in turn work with Resource Management Team to get the solutioning for the resource requirements.
    • Keep track of the External Requisition and Contract Hires.
    • Creation of PPT & Reports for analysis
Achievements
  • • Created a Sharepoint List to capture all the ongoing Projects under each engineer so that their Productivity and Utilization can be analyzed and even forecast can be done for the coming weeks.
    • Automated the reports and Dashboards to enable the higher management to have a holistic view of the Projects and team’s Utilization & Productivity.
    • Initiated a Project (Green Belt) to capture the Skills of all the resources so that based on their Skills, Technology and Knowledge Level they can be aligned to the incoming Projects. Same data was also helpful when a bench strength was to be projected for the new clients.
    Rewards & Recognition:
    • Best Team Player: For the initiatives and efforts put in for the Sharepoint creation and Automation.
Assistant Manager
Bharti Airtel Ltd.
Full Time Aug-2006 To Apr-2011 4 years 8 months
Responsibilities
  • • Started my career with Airtel as a Customer Care Representative for the Networks Operation Center (NOC).
    • Moved to Incident Management for one of the Services (IPLC – International Private Leased Circuits, P2P) offered to Enterprise Customers.
    • Promoted as a Team Lead for the same Services, was also responsible for creation of Service Reports for management review.
    • For the same Service (IPLC) was promoted as a Problem Manager and was responsible to carry out proactive and reactive Problem Management for the Service.
Achievements
  • • Developed an internal Website cum Knowledgebase for Central Fault Management department, developed the whole site and uploaded it on a shared file server so that everyone across the country can use a common source of data as well as there is no duplication or theft of important information.
    • Knowledgebase Project was also presented in the Yellow Belt Conclave of the Organization.
    • In another Yellow Belt Project, same site/ content was incorporated in the CRM tool itself so that from single window all the information is available to all.

    Rewards & Recognition:
    • Adjudged Top Performer, twice (2007 & 2009) in Airtel Annual R&R.
    • Excellence Award for developing an internal Website cum Knowledgebase.
    • For three years, in Airtel, adjudged A1, i.e. Outstanding Performer
Education
Bachelor of Engineering or Technology
Shri Ramswaroop Memorial College of Engineering and ManagementUttar Pradesh Technical University
2001-2006
Profile Snapshot
Pritish is based out of Bangalore & has studied ECE ENTC-Electronics and Tele-Communication Engineering, BE BTech-Bachelor of Engineering or Technology from Year 2001-2006 in SRMCEM-Shri Ramswaroop Memorial College of Engineering and Management, Uttar Pradesh Technical University.
Pritish Kamal is Skilled in Project Management, ITIL Certification, IT Operations and other talents.