Pranit Vishwanath Raut

Pranit Raut
Mumbai, Maharashtra, India
English Language, Communication Skills, Android
Talents
Work Experience
Business service associate
Full Time May-2018 To present 6 years 10 months
Responsibilities
  • ? Resolve Customer Queries on Chat which fallout from Virtual assistant side. ? Providing Best Solution for Customer Issues within a time period. ? Enhance Virtual assistant’s Abilities to resolve customer queries quickly. ? Escalate Customer issues to concern team if necessary.
technical analyst
eclerx services limited
Full Time Jun-2014 To Jun-2019 5 years
Responsibilities
  • ? Handling queries of U.S customers through back end portals.
    ? Check out their problems which relates to smart tv or internet.
    ? Forwading customer issues to next advanced level
    ? Maintaining customers data in excel sheets.
Achievements
  • top performer in the financial year of 2015-16
network support engineer
orient technologies private limited
Full Time May-2012 To Dec-2013 1 year 7 months
Responsibilities
  • Monitoring different access points through internal portals.
    Analyzing status of customer’s network connections.
    Troubleshooting customer network problems through emails.
    Escalating customer issues on priority basis.
Achievements
  • got appreciation card from manager for hardwordking
Education
Bachelor of Science
D G Ruparel College of Arts Science and CommerceUniversity of Mumbai
2008-2011
Profile Snapshot
Pranit is based out of Mumbai & has studied Computer Networks and Information Security, B.Sc-Bachelor of Science from Year 2008-2011 in DGRCASC-D G Ruparel College of Arts Science and Commerce, University of Mumbai.
Pranit Vishwanath Raut is Skilled in English Language, Communication Skills, Android and other talents.