Patel Jigar Janakkumar

It-Executive With 6+ Years Of Experience In Desktop Administrator, Asset Management, It Help Desk Support.
Bharuch, Gujarat, India
Computer Technician, Software Development
Talents
Work Experience
IT- Executive (HOD)
Mercury Management and Technical Services Pvt. Ltd (Madura Coats Ltd)
Full Time Jan-2017 To present 8 years 3 months
Responsibilities
  • Service and support to all manufacturing departments of the unit and to other service departments in terms of Software and Hardware. Maintain all systems, printers, networks and other hardware in the plant. Maintain basic server room infrastructure. Provides and implements standard procedures for backup/recovery, housekeeping, security, networking, and production related jobs. Products and documents procedures for all areas of local IT support (handbooks, check-list, backup schedules etc.) ? Managing internal breakdowns as per requirement. Evaluates and implements solutions to technical support calls logged via the local technical support help-desk based on defined service level agreements. Installation of all the Operating Systems (Win Xp/Vista/Windows 7/windows 8/ windows 10/Win Server 2003, 2008, 2012) Good skill in trouble shooting of OS. Good Knowledge about Hardware and high skill on hardware troubleshooting enough knowledge of network for trouble shooting to handle
Achievements
  • ISO Tranning , 5S Auditor
Field Engineer
Tata Consultancy Services (Reliance Retail Ltd.)
Full Time Apr-2014 To Dec-2016 2 years 8 months
Responsibilities
  • Service and support to all Reliance Retail Store in terms of Software and Hardware. Maintain all systems, printers, networks and other hardware in the Retail Stores. Maintain basic server room infrastructure. Products and documents procedures for all Stores of IT support (handbooks, check-lists, backup schedules etc.). Also Providing Help Desk Support Remotely and Telephonic.
Trainee .net Developer
Nisys Software Services Pvt. Ltd
Full Time Apr-2013 To Apr-2014 1 year
Responsibilities
  • Working as a trainee in software and web developing using the ASP.NET with C# and Microsoft SQL server 2008. Working as team member of system designing, testing analysis and development. Be the active team member and make the clear views of the system designing. Gives daily work report and progress report to the team leader. Also helps in the back-end support for the clients, as per required or asked.
Customer Support Engineer
Synergy Systems Pvt. Ltd
Full Time Jun-2007 To Apr-2009 1 year 10 months
Responsibilities
  • New System Assemble And New Network Create. ? Hardware repairing and troubleshooting. ? Also helps in the back-end support for the clients, as per required or asked. ? In addition, Provides Remote desktop Support to User.
Education
Information Technology
, Gujarat Technological University
2009-2012
Profile Snapshot
Patel is based out of Bharuch & has studied IT-Information Technology, from Year 2009-2012 in , Gujarat Technological University.
Patel Jigar Janakkumar is Skilled in Computer Technician, Software Development, Computer Networking and other talents.