Raghavendra Pratap Singh

Jaipur, Rajasthan, India
System Administration, System Engineering
Talents
Work Experience
Additional Director
PIITs Group of Education
Full Time Mar-2015 To present 10 years 1 month
Responsibilities
  • • Responsible for Marketing & Promotional activities of the Branding, New Admissions, Admissions Planning, Coordination, Academic Management, Resource Management etc.
    • Responsible for IT solution in Academy.
    • Analyze technical problems and solve them by site visiting as well as on telephonic.
    • Maintains up-to-date documentation of existing infrastructure.
    • Install, maintain & service various hardware devices as well as Install and maintain software.
    • Follow-up with end users, if necessary, for closure of pending tickets and other support groups, if necessary.
    • Manage and maintain smooth functioning of IT related systems like as printers, scanners etc.
    • Follow up with client users for varies solutions.
    • Outlook Mail System
    • Coordination with service partner maintenance team and Ensure service support and delivery from the service partner as per the defined SLA.
    • Suggesting best & Cost effective all IT solutions as per organizations requirement.
    • Manage Assets as u
System Engineer
Full Time May-2013 To Feb-2015 1 year 9 months
Responsibilities
  • • MIS reporting, Preparing status reports or Daily Progress Report.
    • Maintains up-to-date documentation of existing infrastructure.
    • Preparation for the IT Audit Documentation as per need or schedule to internal / external audit.
    • Creating & maintaining SOPs, reports and maintaining inventory.
    • Providing effective IT support to all functions to meet their core business needs.
    • Suggesting best & Cost effective all IT solutions as per organizations requirement.
    • Install, maintain & service various hardware devices as well as Install and maintain software.
    • Follow-up with end users, if necessary, for closure of pending tickets and other support groups, if necessary.
    • Provide remotely support from home in any emergency at holidays as well as after working hours.
    • Manage and maintain smooth functioning of IT related systems.
    • Outlook Mail System, lotus notes
    • Managing Antivirus Manager by Policies and updateation.
    • Coordination with service partner maintenance tea
Desktop Engineer
Full Time Dec-2011 To Apr-2013 1 year 4 months
Responsibilities
  • • Responsible for IT troubleshooting in the branches.
    • Analyze technical problems and solve them on call.
    • Manage Assets as users, Install and maintain software’s.
    • Generating trouble tickets and coordinates on the same like as (Incident / Service Request / Information Query).
    • Install, maintain & service various hardware devices.
    • Outlook Mail System, Broadband, Internet Support.
Achievements
  • Started work as L1 and within working promote to L2
Education
Diploma in Engineering, Computer Science
Karnataka State Open Universitykarnataka State Open University (KSOU)
2015-2018 Score74%
Bachelor of Science, Other
Sikkim Manipal UniversitySikkim Manipal University
2008-2011
yKnown
Profile Snapshot
Raghavendra is based out of Jaipur & has studied CS-Computer Science, DE-Diploma in Engineering from Year 2015-2018 in KSOU-Karnataka State Open University, karnataka State Open University (KSOU).
Raghavendra Pratap Singh is Skilled in System Administration, System Engineering, Desktop Support Engineer and other talents.