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Pranali Ajgaonkar

B.Sc.I.T With 3Yrs Exp In Manual Testing And Technical Support Engineer
  • Mumbai, Maharashtra, India
  • Networking, Application Support, Technical Support
Profile Snapshot
Pranali is based out of Mumbai & has studied IT-Information Technology, B.Sc-Bachelor of Science from Year 2009-2012 in SNCAC-Shankar Narayan College of Arts and Commerce, University of Mumbai.
Pranali Ajgaonkar is Skilled in Networking, Application Support, Technical Support and other talents.
Work Experience
Sr. Executive I.T Software
MDIndia Networx Pvt Ltd
Full Time Jan-2014 To present (11 years 3 months)
Responsibilities
  • ? Manual Testing
    ? Documentation of UAT Test Scenarios, Test Cases and Test scripts.
    ? Definition and preparation of Test Data.
    ? Identification and analysis of software defects.
    ? Work with client services to ensure the quality of delivered software as well as ensuring timely bug resolution.
    ? Giving software support to hospital and solving there issue through Change Management System ticketing tool.
    ? Giving software training to hospitals.
    ? Creation and Deletion of User login ID.
Technical Support Engineer
Naagal Garments Pvt Ltd
Full Time May-2013 To Jul-2013 (2 months)
Responsibilities
  • ? Installing SQL, Logemin setup and configuring on client site remotely.
    ? Running SQL queries on client side if any issue regarding in software and barcode scanning
    ? Creating database and taking backup of database.
    ? Updating packing slip on software.
    ? Coordinating with clients regarding software related issue.
Technical Support Engineer
Zenith Infotech India Pvt Ltd, Naagal Garments Industries Pvt Ltd
Full Time Jan-2012 To Feb-2015 (3 years 1 month)
Responsibilities
  • 1. Technical Support Engineer (16th May, 2013- 29th July, 2013)
    Naagal Garments Pvt Ltd
    ? Technical Support Engineer Profile:-

    ? Installing SQL, Logemin setup and configuring on client site remotely.
    ? Running SQL queries on client side if any issue regarding in software and barcode scanning
    ? Creating database and taking backup of database.
    ? Updating packing slip on software.
    ? Coordinating with clients regarding software related issue
Achievements
  • 2. Trainee NOC Support Engineer-L1 Tech (12th September, 2011- 4th April, 2013)
    Zenith Infotech Ltd, Andheri
    ? Support Engineer-L1 Tech Profile:-

    ? Maintaining client servers by virtualizing in test mode environment.
    ? Performing testing on DNS, DHCP, Active directory server 2000,2003 & 2008
    ? Performing recoveries on Exchange database.(2003,2007)
    ? Working with Zenith NAS Scheduling of Backup, Monitor & Perform Collapsing of Backup.
    ? Proactive disk space management.
    ? Health checking of servers.
    ? Maintaining and managing backup schedules from backup software and restoring data.
Education
Bachelor of Science, Information Technology
Shankar Narayan College of Arts and CommerceUniversity of Mumbai
2009-2012
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