A Mechanical Engineer from University of Roorkee (now IIT Roorkee), I have 21 years’ experience in P&L Management, Operations Management, Project Management, IT Systems, Strategy, Process Automation, Product & Process Design, Travel & Medical Assistance and Customer Care, in Insurance, Automotive & Petroleum industries.
My expertise is in Designing and Managing Innovative & Bespoke Customer Service Solutions. I have a knack of working on Greenfield Projects in Start-up environments.