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Pankaj Kumar

B.Com Graduate With 2.4 Years Of Experience In Back Office Work And Currently Looking For A Job
  • Delhi, Delhi, India
  • General Knowledge, Email Support, Internet Expert
Profile Snapshot
Pankaj is based out of Delhi & has studied Commerce, B.Com-Bachelor of Commerce from Year 2011-2015 in SOL-School of Open Learning, University of Delhi.
Pankaj Kumar is Skilled in General Knowledge, Email Support, Internet Expert and other talents.
About
BCom with 2 and half years of experience in operations department of a retail company. Currently i am unemployed and actively looking for a job and can join immediately after selection.
Work Experience
Back Office Executive
Touch Core Retails Private Limited
Full Time Dec-2016 To Apr-2019 (2 years 4 months)
Responsibilities
  • Receiving and recording sales data on MS Dynamics NAV software on daily basis

    Contacting sales executives regarding clarification on any kind of discrepancy in the received data

    Processing the data with the help of the predefined methods and SOP?s

    E-Mailing the analysis results with personal comments to respective departments for further processing

    Receiving and handling return and cancellation requests and making modifications, adjustments and settlements accordingly.

    Fetching details from valid data sources by using our tools and methods

    Performing scanning, copying, printing for recording data and preparing customer database in both hard and soft copies

    Performing KYC compliance of the customers and clients of the company

    Managing records & reference databases by using appropriate tools and methods

    Working on MS Excel, MS Word, MS Paints, PDF and Notepad

    Working on emails and answering phone calls

    Preparing buyer bills, purchase & sales invoices.
Education
Bachelor of Commerce, Commerce
School of Open LearningUniversity of Delhi
2011-2015 | Score 43%