Mumbai, Maharashtra, India
Aptitude, Data Entry, Motivation Skills
About
I'm Manohar from Mumbai. I'm survived by my father who's retired. I have Completed my Graduation but my S.Y.B com is pending not pursuing. Having 10 years of experience in Back Office as Quality Check & Proof Reading Specialist in KPO Industry. Now I am looking out for position of Quality Check & Proof Reading Specialist - EDP, Data Verification, Background Verification Check & Data Entry job in KPO/Bank/BPO. Looking for (Morning or General) Shift. Willing to work in Western Line Mumbai.
Talents
Work Experience
Quality Check & Proof Reading/Reader Specialist of EDP.
Full Time Apr-2013 To present 11 years 11 months
Responsibilities
  • This online & offline Electronic Data Processing work from U.S. & U.K. clients is basic and routine in nature with some variety. Specific responsibilities include reading detailed customer instructions, adhering to various processing requests (from simple to complex instructions) for the input of check and invoice information, and utilizing strong computer/data entry skills (alpha & numeric) in order to meet stringent deadlines. The individual is measured on meeting/exceeding site productivity and quality standards within a timely manner. The individual being a part of team is also assigned individual responsibilities within that team. Although this associate will have individual responsibilities, they are expected to contribute to meet the team's goals. The individual will be relied upon to make judgment calls regarding routine duties but refer non-routine situations to supervisors. Due to the sensitivity of meeting our customer's deadlines, production volumes may dictate the work schedule.
Achievements
  • Quality Check & Proof Reader Specialist of EDP.
Senior Quality Executive.
CRP Technologies (India) Ltd.
Full Time Oct-2012 To Mar-2013 5 months
Responsibilities
  • CRP SECURE is CRP’s centralized secure hosted database, which is accessed by approved users to verify claimed employment and education of individuals of member companies. CRP Secure is an automated real-time service that provides employment and education verification in the most accurate method possible. It offers secure and convenient access to employment and education details required for background screening purposes.CRP SECURE Use is restricted to only authorize personnel of Member Companies and Users (Background Screening companies). The database will be available to organizations who have entered into an agreement to share and search potential employee data for the purpose of screening applicants.
Achievements
  • ? Member companies direct.
    ? Background Screening companies.
    CRP SECURE helps by
    ? Online, secure web access.
    ? Real time verifications enabling faster screening processes, resulting in greater opportunity for placement.
    ? Mitigating fraud (unreported history, dual employment etc).
    ? Reducing risk of inaccurate verifications due to the current manual process.
    ? Knowledge of who is inquiring and purpose/objective.
    ? Reducing the costs for screening of potential employees by creating an efficient process.
    ? Outsourcing former employee verifications to the repository.
Quality Check & Proof Reading/Reader Specialist of EDP.
Full Time Apr-2011 To Sep-2012 1 year 5 months
Responsibilities
  • This online & offline Electronic Data Processing work from U.S. & U.K. clients is basic and routine in nature with some variety. Specific responsibilities include reading detailed customer instructions, adhering to various processing requests (from simple to complex instructions) for the input of check and invoice information, and utilizing strong computer/data entry skills (alpha & numeric) in order to meet stringent deadlines. The individual is measured on meeting/exceeding site productivity and quality standards within a timely manner. The individual being a part of team is also assigned individual responsibilities within that team. Although this associate will have individual responsibilities, they are expected to contribute to meet the team's goals. The individual will be relied upon to make judgment calls regarding routine duties but refer non-routine situations to supervisors. Due to the sensitivity of meeting our customer's deadlines, production volumes may dictate the work schedule.
Achievements
  • Quality Check & Proof Reader Specialist of EDP.
Customer Associate – H2 Grade.
Firstsource Solutions Limited.
Full Time Sep-2010 To Mar-2011 6 months
Responsibilities
  • Sky is a Telecommunication Company that Offers DTV, Telephone & Broadband Services. It has 10 Million Customers. Customer Service is given through Telephones, Emails, White Mails & Most Recently through Web Chat. The White Mail that SKY – Livingston, receives is scanned and sent to the Contact Centre in India.
    White Mail are of 2 Types I) Correspondence Indexing & II) Correspondence Processing.
    Correspondence Indexing: - All White Mail are Processed through Imagine System Application. The Scanned Letter is then Directed to the Relevant Department as per the Nature of Query for e.g. Billing, Complains & Offers. Some are escalated back to the Teams in U.K. as well.
    Correspondence Processing: - This Team also Directs Letters to the Relevant Department as Correspondence Indexing Team but also resolves Customer Queries by Accessing & Checking their Account through Cordiant System Application and generating Relevant System Letters.
Achievements
  • Emails: - This Team receives Emails sent by Customers for Billing Clarifications, Current Offers & Schemes which can be Availed & Technical Problems. These kinds of Emails are processed through KANA System Application. Inbuilt Templates are available for replying queries regarding Technical Problems. This Process is quicker and the Customers replies back within 24 Hours.
Team Member – Data Key Entry Specialist, Organization - TSS, Business - RO, Function - NWLB
J.P. Morgan Services India Pvt. Ltd.
Full Time Jun-2010 To Jul-2010 1 month
Responsibilities
  • Responsible for the input of remittance data for various remittance processing customers using the RemitOne processing platform. The work is basic and routine in nature with some variety. The individual will be part of a team and measured on meeting / exceeding site productivity and quality standards within a timely manner in order to meet stringent deadlines. Although this associate will have individual responsibilities, they will be expected to contribute to meeting the team's goals.
Achievements
  • Contributed to meeting the team's goals.
Project Manager of TSC Rebates, TSi Logistics - KONE Inc., Event, Health Care Financing Administrati
Gega Infotech Pvt. Ltd.
Full Time Aug-2004 To Apr-2010 5 years 8 months
Responsibilities
  • This Online Project was regarding capture & submission of around 200 different Rebate Offers (Wal-Mart, Pennzoil & many more) accordingly as per the nature of the Offer.

    This Online Project was regarding capture & submission of Shipping related documents, like Shipper/Consignee, Freight Bill, Pricing, EDI Processing, Export, A/P & Claims Management onto client’s website.

    Client provided the Venues name for which the event listings to be collected. The project includes collection of acts & events from about 100 venues provided by the client. The turnaround time for posting events listings for 150 venues, approximately 2000 acts & events listings posted daily basis. The job involves collecting the listing for events occurring on all 150 given venues. Once the events are collected, we have to Google/Myspace search acts URL for the acts name. Each venues website is having its own complexity for displaying its Events Calendar. Client had developed a process through which we can parse the delimited file comprising of all the listings which we are posting daily are now posted directly to client site in one click. Last but not the least the client’s site is up and live with all the music events being played throughout the year and also being updated on day-to-day basis. Anyone who wants to know which Act is being performed on which events can be searched from the website.

    To Capture, Update & Submit Details with Quality Check regarding Health Claim Forms, Patient Information, Insured Information, Billing Provider, Physician Name & Amounts with R&D on New Projects and also Assign/Guide team to get the required output as per client requirement.
Achievements
  • To Capture, Update & Submit Details/Information with R&D on New Projects and also Assign/Guide team to get the required output as per client requirement.
Team Leader – HCFA (Health Care Financing Administration).
Full Time Feb-2003 To Aug-2004 1 year 6 months
Responsibilities
  • To Capture, Update & Submit Details with Quality Check regarding Health Claim Forms, Patient Information, Insured Information, Billing Provider, Physician Name & Amounts with R&D on New Projects and also Assign/Guide team to get the required output as per client requirement.
Achievements
  • To Capture, Update & Submit Details/Information with R&D on New Projects and also Assign/Guide team to get the required output as per client requirement.
Team Leader - Litigation (Sec.gov/Edgars)
Tricom Information & Technology (A Division of Tricom India Ltd)
Full Time Feb-2003 To Aug-2004 1 year 6 months
Responsibilities
  • To Capture, Update & Submit Details with Quality Check regarding Legal Court Case (Attorney v/s Plaintiffs), with R&D on New Projects and also Assign/Guide team to get the required output as per client requirement.
Achievements
  • To Capture, Update & Submit Details/Information and also Assign/Guide team to get the required output as per client requirement.
Education
Bachelor of Commerce, Commerce
Kamla Nehru CollegeUniversity of Delhi
1999-2000
1999-2000
Extra-Curricular Interests
  • General Reading or Books based on real events.

  • Playing Football

  • Surfing Internet

  • Playing Football

  • Volleyball

  • Reading

  • Volleyball & Carrom.

  • Carrom

  • Watching Movies & Listening to Music.

Profile Snapshot
Manohar is based out of Mumbai & has studied Commerce, B.Com-Bachelor of Commerce from Year 1999-2000 in KNC-Kamla Nehru College, University of Delhi.
Manohar R. Kunder is Skilled in Aptitude, Data Entry, Motivation Skills and other talents.