Manish Nil

Delhi, Delhi, India
Operations Management, Team Management
About
I have more than 11 years experience and worked with Costa Coffee India and handled" Airport and Outstations area" & also worked with "Kingdom of Bahrain" as Area Manager & Trainer and responsible for 18 stores for translating company objective in my area,customer service,staff recruitment, Team development, staff training,achievements of sales and targets, responsible for MIS and Area Management. Please find enclosed the Resume for this position.Currently I am working with Swiggy- an app based
Talents
Work Experience
Operations Head
Swiggy
Full Time Nov-2015 To present 9 years 5 months
Responsibilities
  • Profit Centre Operations,Food & Beverage Operations,Defining building and executing the Delivery process from delivery stations to customer address,» Utilizing the public information & personal network to develop marketing intelligence for generating leads,Developing and implementing procedures, control systems for maintaining hygiene & quality standards.Team Management,» Leading, mentoring & monitoring the performance of the team to ensure efficiency in process operations & meeting of individual & group target
Achievements
  • Special recognition for enlarged Sales volume for Costa Airport business by 55% in Year 2010.
    Did setup of Mumbai T2 Airport Costa stores related to Inventory, Audits, food ordering & Banking.
    Recognized for Contributing highest level cash profit throughout the year 2010 to 2014 in Costa coffee.
    Recognized for maintaining Zero team member turn over for the year 2012 in my territory in Costa Coffee.
    Recognized for contributing highest level of “Flow Thru “constantly for three quarters in Costa.
» 1 Project
Education
Tourism and Hospitality
Delhi University South CampusUniversity of Delhi
2003-2006
Profile Snapshot
Manish is based out of Delhi & has studied Tourism and Hospitality, from Year 2003-2006 in DUSC-Delhi University South Campus, University of Delhi.
Manish Nil is Skilled in Operations Management, Team Management, Service Support and Delivery and other talents.