? To deliver a professional, telephone based, HR service to the bank’s managers and employees delivering the highest standards of service in every customer interaction. ? As the primary point of contact to the business, the Generalist delivers quality HR services with the purpose of resolving the maximum number of queries during a single call. ? Takes personal account ability for resolving HR queries and follows through to closure Develops abroad understanding of the bank. ? Advises and guides managers and employees on HR policies, products and processes Stays vigilant,proactive,riskaware and operates within the bank's risk management and compliance framework ? Awareness of how HR works with the rest of,HRSpecialists and country HR teams to deliver services to employees and managers ? Cultural awareness that influence show Operates in our different markets HR Helpdesk and enabling processes. ? PeopleSoft HRMS and PeopleSoft Portal to support employees/managers to resolve queries
? Worked in IBM as a HR Operation Team. ? I have to handle for Documentation, collecting the each and every document to the candidate by phone, mail and updated in Tool. ? Maintaining the candidate database and Tracker in excel ? Verifying the Criminal back ground Check for the candidate like current and permanent address. ? Verifying the Education, Employment and Institutes for new joiners and experienced candidates, campus recruitment and lateral entry candidates. ? Initiate the documents and coordinate with vendors, doing acquisition for the candidates Interact with team members, recruiters and clients. ? Coordinating with appointing authorities as needed to determine the appropriate scope of background checks, and requesting the appropriate background check(s) through the third party vendor or other sources. ? I have to handle for on boarding, once the candidate is on boarded collecting the all documents updated in tool, generated the offer letter and exit formalities. ?
? Worked in IBM as a HR Operation Team. ? I have to handle for Documentation, collecting the each and every document to the candidate by phone, mail and updated in Tool. ? Maintaining the candidate database and Tracker in excel ? Verifying the Criminal back ground Check for the candidate like current and permanent address. ? Verifying the Education, Employment and Institutes for new joiners and experienced candidates, campus recruitment and lateral entry candidates. ? Initiate the documents and coordinate with vendors, doing acquisition for the candidates Interact with team members, recruiters and clients. ? Coordinating with appointing authorities as needed to determine the appropriate scope of background checks, and requesting the appropriate background check(s) through the third party vendor or other sources. ? I have to handle for on boarding, once the candidate is on boarded collecting the all documents updated in tool, generated the offer letter and exit formalities. ?
? Worked in IBM as Server Systems Operations Specialist. ? As a Server System Operations Specialist in Distributed Environment, I have worked with various projects as a Focal & Backup Focal. ? I was deployed into the project C N A INSURANCE for which I took transition. ? Work with various teams and make sure that the systems are updated as soon as new version of OS and Application software is released. ? Providing technical support to UNIX servers & Wintel servers located in various parts of the world. ? Coordinate with Level 3 support and third party vendors in case of emergencies. ? Alerts Monitoring and Ticketing Tool – B M C remedy.