Kochi, Kerala, India
BPO, MIS, MS Excel
Talents
Work Experience
Project Co-ordinator
Full Time Mar-2014 To present 11 years 1 month
Responsibilities
  • • Manage the day-to-day planning, problem solving and operation of team.
    • Direct and monitor the requirements, framework conditions and progress of short-term IT projects.
    • Effectively and accurately communicate relevant project information to the client and Project Team. Keep the Project Manager and others informed about project status and issues that may impact client relations.
    • Create reports for internal and external customers to easily track project status using various tools such as MS Office, VBA Macros, SQL and integrate SharePoint lists with MS Office applications for easy retrieval of data.
    • Direct technical and personnel resources to ensure project results conform to quality, time and budgetary stipulations.
MIS Analyst – Corporate Training
Full Time Oct-2013 To Feb-2014 4 months
Responsibilities
  • • Responsible for preparing dashboards, KPI summary, employee/trainers’ performance reports and presentations, automation of reports using MS Excel, VBA, MS Access and SQL.
    • Supervise and coordinate trainers in the organization.
    • Develop curricula, evaluate training delivery and measure results.
    • Perform functions such as researching and developing training programs for the company, and recommend changes to current programs or ideas for future ones.
MIS Assistant
Part Time Aug-2013 To Nov-2013 3 months
Responsibilities
  • • Provide support and maintenance to existing MI systems by automating using MS Excel, Access and VBA.
    • Generate both periodic and ad hoc reports like dashboards, KRIs, employee performance scorecard etc. as needed and distribute management reports in accurate and timely manner.
    • Develop MIS system for customer management & internal communication.
    • Perform data analysis and generate reports on periodic basis.
    • Provide strong reporting & analytical information support to management.
    • Provide appropriate technical solutions and assistance in troubleshooting and resolution.
MIS Senior Associate
RR Donnelley Global Outsourcing
Full Time May-2010 To Aug-2013 3 years 3 months
Responsibilities
  • • Responsible for content management, verifying data, reporting, analysing and processing data as per the requirement of clients and management.
    • Preparation of dashboards, KPI summary, employee performance reports, forecast and resource tracking using various analytical tools and spread sheets, and automation of existing systems.
Education
Bachelor of Computer Application
Marian College KuttikkanamMahatma Gandhi University
2007-2010
Profile Snapshot
Karthikeyan is based out of Kochi & has studied Computer Application, BCA-Bachelor of Computer Application from Year 2007-2010 in MC-Marian College Kuttikkanam, Mahatma Gandhi University.
Karthikeyan M is Skilled in BPO, MIS, MS Excel and other talents.