Karthik S

System Administrator With 4+ Years Experience
Nagercoil, Tamil Nadu, India
System Administration, Desktop Support Engineer
About
? Four + years of experience in IT Infrastructure management.
? Excellent Communication skill to present points precisely and clearly.
? Ability to make quick and excellent decisions and organize thoughts in the face of time constraints and packed overload.
? Self-learning and ability to work hard in difficult work condition.
? Able to exchange, convey and express ideas effectively with large group or team.
? Having ability to implement new concepts and Capable of working as a Team
Talents
Work Experience
Service Desk Engg
Virtusa Polaris (Out sourced by Future focus infotech)
Full Time Nov-2016 To present 8 years 5 months
Responsibilities
  • ? Documented and tracked all received requests in incident/service management system.
    ? Provide technical support for 200+ users
    ? Respond to user service requests and expediently resolve trouble tickets to maximize system uptime
    ? Assisted corporate users from multiple locations who would call in with various IT issues.
    ? Installed applications and coordinated all hardware / software upgrades.
    ? Active directory troubleshooting.
    ? Provided inter-departmental collaboration by escalating unresolved issues to appropriate support functions.
    ? Identified priority calls and highlighted potential problems, ensuring that targets are met in line with tight key performance indicators
System Administrator
Wellabet Medsolutions Pvt Ltd
Full Time Jan-2014 To Oct-2015 1 year 9 months
Responsibilities
  • ? Active directory & Group polices
    ? Remote Installation Services (RIS), Windows Deployment Services (WDS)
    ? Configuring and administering windows deployment server (WDS), windows server update service (WSUS)
    ? Configuring and troubleshooting Microsoft Outlook and MS office Package.
    ? Providing Level 1 & Level 2 support for the Users relating to Operating System and Network Issues
    ? Bandwidth using management & usage access control, Troubleshooting of LAN/WAN , Data back and Recovery
    ? Management, Maintenance and Troubleshooting of company’s network deployed at different departments.
    ? Installing, Maintaining and Troubleshooting Symantec Antivirus Server and Antivirus Clients Applications
    ? Preparation & maintenance of Daily, Weekly and Monthly reports.
    ? Documentation of the execution and resolution of service request
System Administrator
Tensor Infotech Pvt Ltd
Full Time Feb-2011 To Dec-2013 2 years 10 months
Responsibilities
  • ? Active Directory, Group Policies and system based policies configuration and management
    ? DHCP configuration and management
    ? Remote Installation Services (RIS), Windows Deployment Services (WDS)
    ? Providing Level 1 & Level 2 support for the Users relating to Operating System and Network Issues
    ? Technical support of Operating System (Windows XP, Vista, Win 7and Win8.1)
    ? Monitoring the Windows Server 2003 and 2008 performance and space utility.
    ? Configuring and troubleshooting Microsoft Outlook and MS office Package.
    ? Troubleshooting of standalone & networked desktops.
    ? Maintaining virus free environment using MacAfee and Symantec Antivirus.
Education
Bachelor of Engineering or Technology
P S N A College of Engineering and TechnologyAnna University
2017-2021
Profile Snapshot
Karthik is based out of Nagercoil & has studied IT-Information Technology, BE BTech-Bachelor of Engineering or Technology from Year 2017-2021 in PSNACET-P S N A College of Engineering and Technology, Anna University.
Karthik S is Skilled in System Administration, Desktop Support Engineer, Technical Support