Kapileshwar Nath Jha

? A Dynamic Professional With 13 Years Of Experience In It Infrastructure Operation, Management, Security, Design, Configuration And Maintenance.
Delhi, Delhi, India
Reading, Vmware Infrastructure
Talents
Work Experience
Tech Lead
Full Time Mar-2015 To present 10 years 1 month
Responsibilities
  • • Responsible for handling multiple Location Police Station & HQ of it infrastructure (Desktop, Network and application). • Acts as primary interface to the customer, other vendors and other LOB’s within Organization associated with the Police Headquarter Delhi. • Conducting joint meetings with SHO, vendors and Project Key Management Team. • Managed Remote Location Technical Escalated Call and resolved within as per SLA. • Deployment and Management Remote Location and HQ IT Infrastructure Requirement. • Deployment and Management CCTNS Help Desk Team • Responsible for Delhi CCTNS of Delhi Police Station Cyber Highway (MPLS) and VPN Network & Security Monitoring, configuration, maintenance and troubleshooting. • Provide onsite and remote Network administration, support engineering activity, modification to existing network device configuration as per requirements, troubleshooting related network issues. • Responsible for maintaining Network, Server hardware and Software architecture
Achievements
  • • BRAVO award, received from Tech Mahindra on 7th July 2016 for succesfully implementation of DR Site. Also appriciated by Client (Delhi Police) for resolving complicated Network issues.
    • PAT on BACK award on 28th Nov-2017 for Continues Support and hard work in CCTNS Project.” From Tech Mahindra, for client positive feedback on providing extra efforts.
Assistant Manager IT
Avis India
Full Time Aug-2013 To Mar-2015 1 year 7 months
Responsibilities
  • • Responsible for handling multiple Remote Location of different nature
    • Acts as primary interface to the customer, other vendors and other LOB’s within Organization associated with the Branch Offices
    • Responsible for working on different Branch and HO
    • Conducting joint meetings with Branch Manager and vendors
    • Managed Remote Location Technical Escalated Call
    • Managed Remote Location and HO It Infrastructure Requirement
    • Managed Avis Help Desk Team
    • Responsible for India & International Avis Groups of Remote Location MPLS and IVPN Network & Security Monitoring, configuration, maintenance and troubleshooting
    • Provide onsite and remote Network administration, support engineering activity, modification to existing network device configuration as per requirements, troubleshooting related network issues.
    • Responsible for maintaining Network, Server hardware and Software architecture and inventory, including procurement and specifications.
    • Performs necessary troublesh
System Admin
Full Time Jun-2007 To Aug-2013 6 years 2 months
Responsibilities
  • • Responsible for handling multiple projects of different nature.
    • Acts as primary interface to the customer, other vendors and other LOB’s within Organization associated with the project.
    • Responsible for working on different SLA.
    • Conducting joint meetings with customers and vendors
    • Managed Help Desk Team
    • Managed Client Technical Escalated Call

    Technical Support: CEA Home Ministry of Affairs
    • ISO 27001 (ISMS) Drafted and implemented all IT security Polices guidelines and controls for CEA.
    • Problem Management, CEA Client Infrastructure consists of 1000 Users, Applications and Hardware as detailed below. Job responsibilities include Facility Managing Services (FMS) as per the company needs.
    • Active Directory and logon Server (OS windows) (IBM X Series, P series Server)
    • mail server (OS: Lotus Domino) (IBM X Series Server 3600 P)
    • Squid Server (OS: Linux) (IBM X Series Server 3600 P)
    • Subversion Server (OS: Linux) (HP Blade Server 25 P)
    • Storage Area Net
System Engineer
software innovation Group
Full Time Mar-2005 To May-2007 2 years 2 months
Responsibilities
  • • Providing Systems and Network support for a network of around 300 nodes, comprising of 4 Windows 2000 Servers, 2 Windows 2000 Advanced Servers, Cisco Switches and routers.
    • Data Backup Administration, Installation of Upgrades, Patches and service packs on Servers.
    • Defining security levels, Internet and e-mail support, Troubleshooting LAN and WAN problems, Maintenance, Diagnosis and Troubleshooting hardware problems, Installation and configuration of software, Troubleshooting Operating Systems problems on server and at the user end.
Education
Master in Computer Application
Sam Higginbottom University of Agriculture Technology And SciencesDeemed University
2015-2018
Master of Business Administration
Sikkim Manipal University
2010-2012
Profile Snapshot
Kapileshwar is based out of Delhi & has studied IT-Information Technology, MCA-Master in Computer Application from Year 2015-2018 in SHUATS-Sam Higginbottom University of Agriculture Technology And Sciences, Deemed University.
Kapileshwar Nath Jha is Skilled in Reading, Vmware Infrastructure, Public Speaking