Kalahasthi Kalyani

Fresher
Hyderabad, Andhra Pradesh, India
Civil Engineering, English Language, Aptitude
About
2+ years of experience as a customer service associate and acting lead in Amazon Development Center and looking for a home based job change where I can improve my knowledge and skills along with the growth of the organisation.
Talents
Work Experience
Customer service associate and acting team lead
Amazon India private Limited
Full Time Aug-2016 To Oct-2018 2 years 2 months
Responsibilities
  • Maintaing the Excel work sheets and data base and shift schedules and creating the information regarding the raising tickets and profile changes for the security of the accounts.Dealing with the courier teams, Refunds and returns, Escalations for the delivery of the products, and internal banking related details.
Achievements
  • Won prize for 3 times in RNR awards, Performance always stood in between 1,2,3
steel calculations
pragathi constructions
Internships Jun-2014 To Aug-2017 3 years 2 months
Responsibilities
  • to check the steel calculations , to verify the reports and documents given by a subcontractor
Achievements
  • determined the type of reinforcements used in different structures depending up on the loads
» 2 Projects
Education
Bachelor of Engineering or Technology
Vignan Institute of Technology and Aeronautical EngineeringJawaharlal Nehru Technological University Hyderabad
2011-2015 Score71%
• Was in the forefront in organizing and coordinating various Technical and Cultural Fests• Presented a paper in 6th National Civil Engineering Student's Symposium, 2014 in IIT Bombay on the topic TRANSLUCENT CONCRETE.• A workshop on bridge fabrication from CIVIL SIMPLIFIED team.• Stood first in project expo, paper presentation in the national level technical fest PRAUDHYOGIKI 2K12.• Won first prize in poster presentation in PRAUDHYOGIKI 2K12.• Won prize in caroms in national level com
Extra-Curricular Interests

  • 1. Worked as the intern technical content writer in Amazon where we will write the details of the promotional deals and offers running in peak as Amazon Great Indian festival. 2.worked in account escalation team where we can protect the account from hacking and password reset department. 3. Worked at billing department where we will check about the refunds and bank details of the customers and dealing with banks about their refund related queries. 4. To be in the large application team where we deal with installation issues and technical issues of large appliances such as laptops

  • washing machines

  • mobiles

  • air conditioners and all electronic devices

  • tablets

Profile Snapshot
Kalahasthi is based out of Hyderabad & has studied CE-Civil Engineering, BE BTech-Bachelor of Engineering or Technology from Year 2011-2015 in VITAE-Vignan Institute of Technology and Aeronautical Engineering, Jawaharlal Nehru Technological University Hyderabad.
Kalahasthi Kalyani is Skilled in Civil Engineering, English Language, Aptitude and other talents.