Bangalore, Karnataka, India
Quality System, Strategy Development
About
In the present assignment, I'm directly handling the Operations and P&L of 6 Eye care Centers.
The responsibilities include
Operations,
Patient care support,
Consultant management,
Supply Chain and vendor relationship,
PR - Branding & Marketing support,
HR and regulations for a combined staff strength of 320
Sourcing & Training and Talent acquisition
Business Development, partnerships and new ventures
Quality Control
P & L and cost control
Legal
Talents
Work Experience
AGM - Operations
Vasan Eye Care Hospital, Bangalore
Full Time Apr-2011 To present 14 years
Responsibilities
  • I) Operations Head of Leading Eye Care Center in Bangalore and Cluster Head for 5 other centers in the region.
    ii) Systems introduced for efficient Process in patient care, Consultant management on clinical ethics, P & L responsibility.
    iii) Mentoring 5 Center Heads, 185 employees and co-ordinating with 30 Ophthalmologists.
    iv) Corporate relationships, legal guidance and statutory compliances. Resolved administration conflicts and issues.
    v) Coordinated in providing support services for the 6 hospitals under my Cluster. Improved service levels by conducting reviews and collating customer feedback and altogether analyze facility activities.
    vi) Supervised the performance of the hospitals and developed new strategies to improve performance standards. Evaluated existing medical programs and health services and suggested enhancements, implemented the developments in different departments.
    vii) Developed reports and documents for budgeting and expenditure control. Prepared and collate
Achievements
  • • Management representative for ISO 9001:2000 process in a earliest accredited Hospital.
    • Business development Head in 13 districts, team coverage of 3150 doctors, and brought in a business growth of 140% in 2 years.
    • Projects co-ordination for setting up new hospitals, statutory clearances, talent acquisitions, pre-launch promotion etc. in a seamless way.
    • Team builder where talents were motivated and exhibited in multiskills, develop higher educational centers.
    • Good networking in Corporates, medical councils, Chambers and associations, Govt. bodies.
    • New Project feasibility analysis, business models and budget planning.
    • Developed indigenous HIS and synchronized with accounting software.
    • Brought down 25% of cost escalations. and enhanced 40% - 73% increase in sales in cluster of Eye hospitals.
    • Instrumental in Quality accreditation programs wherever placed in career
» 1 Project
Education
Master of Hospital Administration
Madurai Kamaraj UniversityMadurai Kamaraj University
1991-1993
Extra-Curricular Interests
  • Social Volunteering

  • Martial Arts

  • Adventure and Heritage travel

  • Music

Profile Snapshot
Jose is based out of Bangalore & has studied Health Care Management, MHA-Master of Hospital Administration from Year 1991-1993 in MKU-Madurai Kamaraj University, Madurai Kamaraj University.
Jose Benedict is Skilled in Quality System, Strategy Development, Supply Chain Optimization and other talents.