Jaya Prabhu P

Bangalore, Karnataka, India
IT Operations, ITIL, IT Managment
About
• ITIL® Intermediate certified professional in IT Service Operation with 9+ year’s expertise in IT Service Management (ITSM). Technical hands on: Monitoring Tools like App Dynamics and BigDaddy & Ticketing Tools like BMC Remedy, HP Service Manager and Service Now Production tools like Confluence and JIRA
• Exposure to various ITIL process such as Incident, Change, Release, Request and Problem Management within an administration role or knowledge of ITIL service support principles.
Talents
Work Experience
Senior Performance Manager
Danske IT
Full Time Nov-2015 To Sep-2018 2 years 10 months
IT Operation Analyst
Full Time Aug-2013 To Nov-2015 2 years 3 months
Senior Incident Coordinator
Full Time Apr-2009 To Jul-2013 4 years 3 months
Education
Master of Business Administration, Marketing
Rai Business SchoolMadurai Kamaraj University
2007-2009 Score65%
Bachelors of Business Administration, Marketing
, Madurai Kamaraj University
2007-2009
Extra-Curricular Interests

  • NCC

Profile Snapshot
Jaya is based out of Bangalore & has studied Marketing, MBA-Master of Business Administration from Year 2007-2009 in RBS-Rai Business School, Madurai Kamaraj University.
Jaya Prabhu P is Skilled in IT Operations, ITIL, IT Managment and other talents.