Jamal Ahamed

Ramanathapuram, Tamil Nadu, India
System Administration, Hardware Support, IT Executive
About
To be proactive in the working domain, face challenging responsibilities with my technical knowledge for enhancing the prospects of the concern and empower myself to become a resourceful person
Talents
Work Experience
Service In Charge
KM Computers
Full Time Nov-2014 To present 10 years 5 months
Responsibilities
  • • Addresses and resolves basic incidents and requests; logs all incidents and requests.
    • Creates a positive customer support experience and builds strong relationships through deep problem understanding, ensuring timely resolution or escalation, communicating promptly on progress, and handling customers with a consummately professional attitude.
    • Ensures the end-to-end customer experience and provides a single point-of-contact for the customer.
Achievements
  • Recently myself closed 210 NBD calls.
Education
Diploma in Engineering, Other
Mohamed Sathak Engineering CollegeAnna University
2002-2005
Extra-Curricular Interests

  • Singer

  • Dancing

  • Long Driving

  • Hearing Music

yKnown
Profile Snapshot
Jamal is based out of Ramanathapuram & has studied Other, DE-Diploma in Engineering from Year 2002-2005 in MSEC-Mohamed Sathak Engineering College, Anna University.
Jamal Ahamed is Skilled in System Administration, Hardware Support, IT Executive and other talents.