Coimbatore, Tamil Nadu, India
Aptitude, English Language, Billing Specialist
About
I have been working as a team leader in Dell for past 9 years and have experience in Medical billing especially in payment processing. Also I have worked as senior team leader in Access healthcare for the same client.
Talents
Work Experience
Team Leader
Dell Services
Full Time Oct-2006 To Feb-2016 9 years 4 months
Responsibilities
  • • Preparing reports of entire team and aligning points to each individual based on their performance details such as production, quality, test score and attendance.
    • Tracking invoice, attrition and the reports that are requested from higher management.
    • Delegate work among the team leaders
    • Coordinate among the team leaders
    • Ensuring the dedicated works to the team leaders are completed within time and reporting the same to managers.
    • Tracking the quality of all teams so that if there is any gaps in quality are quickly identified and addressed to meet the customer expectation.
    • Producing accurate reports of team leaders for senior managers
    • Sending hourly production and quality reports
    • Preparing Daily Production Reports, Audit Reports and RCA for the Internal Errors, Inventory Management Report & Internal and External Quality Scores on monthly basis.
Achievements
  • I have joined as FTE and moved to QC, backup, Group Coordinator and finally Team leader. To be added I got award for both quality and production during the year 2003 and 2004 respectively
Education
Bachelor of Science in Computer Science
, Anna University
1997-2000
Extra-Curricular Interests
  • Watching Movie

  • listening music and used to play carom

  • chess

Profile Snapshot
Jagadesh is based out of Coimbatore & has studied CS-Computer Science, Bsc CS-Bachelor of Science in Computer Science from Year 1997-2000 in , Anna University.
Jagadesh Sivakami is Skilled in Aptitude, English Language, Billing Specialist and other talents.