Visakhapatnam, Andhra Pradesh, India
BPO, Team Management, Customer Service
About
An accomplished professional with over 4+ years of experience in the areas of Process Management, Operational activities and Team Management.
Talents
Work Experience
Senior associate
Fulcrum global technologies
Full Time Jan-2016 To present 9 years 3 months
Responsibilities
  • Responsible for invoicing all priority clients and printing statements for them when needed Draft all invoices in accordance with client agreements Process invoices and back-up for all client accounts Research billing inquiries Set up new client accounts and billing codes Process internal charges between offices and track intercompany budgets related to billing Maintain proper billing rates within SAP Update and maintain client job lists Review client billing reports before each period close to ensure completeness and accuracy Prepare back-up for invoicing as needed. Report on and clear WIP on a regular basis Adhere to and remain up to speed on policies relating to billing Clients : JP MORGANCHASE , MERCK, BAKER & MECKENZIE ,APPLE .
Education
Bachelor of Science, Electronics Engineering
Andhra UniversityAndhra University
2008-2013
Profile Snapshot
Gopal is based out of Visakhapatnam & has studied EE - Electronics Engineering, B.Sc-Bachelor of Science from Year 2008-2013 in AU-Andhra University, Andhra University.
Gopal Sahu is Skilled in BPO, Team Management, Customer Service and other talents.