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Geethu Gopakumar

  • Sharjah, Sharjah, United Arab Emirates
  • HTML, Oracle
Profile Snapshot
Geethu is based out of Sharjah & has studied Computer Application, BCA-Bachelor of Computer Application from Year 2008-2011 in AC-Assumption College, Mahatma Gandhi University.
Geethu Gopakumar is Skilled in HTML, Oracle, ASP Dot Net
About
I am a BCA graduate, 2012 pass-out. I have 1 and half year experience in customer service at Hinduja Global Solutions Ltd Bangalore.

TECHNICAL SKILLS
• Computer Languages : VB, C, C++, COBOL, Java, ASP. Net
• Data base Management : SQL, ORACLE
• Web Technologies : HTML, XML, JavaScript
• Operating Systems : Windows XP, LINUX
• Application Tools : MS Word, MS Excel, MS Power Point
Work Experience
Customer Relationship Officer
Hinduja Global Solutions Ltd Bangalore
Full Time Feb-2013 To Oct-2014 (1 year 8 months)
Responsibilities
  • ? Handle and resolve customer complaints and respond promptly to customer inquiries. ? Obtain and evaluate all relevant information to handle product and service inquiries. ? Direct requests and unresolved issues to the designated resource. ? Maintain customer databases and follow up on customer interactions. ? Evaluate all relevant information to handle product and service inquiries. ? Organize workflow to meet customer timeframes ? Record details of inquiries, comments and complaints.
Achievements
  • Award for Best Employee
Education
Bachelor of Computer Application
Assumption CollegeMahatma Gandhi University
2008-2011 | Score 61%
Extra-Curricular Interests
  • Dance
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