Girish Gb

Bangalore, Karnataka, India
MS Excel, Oracle DBA
Talents
Work Experience
Business Planning Analyst
Full Time Oct-2014 To present 10 years 6 months
Responsibilities
  • * Monitoring the Agents aux usage, breaks and managing the team Service Level.

    * Publishing the team reports on daily, weekly and monthly basis.

    * Publishing the Schedules on monthly basis to the team which we monitor.

    * Monitoring the L2 queues of different PGU’s like Servers, Storage and Network
    Products

    * Familiar with working on tools like Avaya, SR Dash and SFDC.

    * Providing the analysis on cases like type of case and acceptance time.
Education
Bachelor of Engineering or Technology
Sapthagiri College of EngineeringVisvesvaraya Technological University
2011-2014
Profile Snapshot
Girish is based out of Bangalore & has studied ECE ENTC-Electronics and Tele-Communication Engineering, BE BTech-Bachelor of Engineering or Technology from Year 2011-2014 in SCE-Sapthagiri College of Engineering, Visvesvaraya Technological University.
Girish Gb is Skilled in MS Excel, Oracle DBA, Networking