Dolly Solomon

Hyderabad, Andhra Pradesh, India
Customer Care, Proof Reading, Handling Situation
About
I've been in service for last 20 years as customer relations officer and have dealt with acute escalations. I'm passionate about supporting customers with their queries and provide the closest of solutions. I'm hard working and result oriented. Once understood the nature of job, I do wonders, depending upon the support extended.
Talents
Work Experience
Customer Representative
Full Time Oct-2013 To Apr-2019 5 years 6 months
Responsibilities
  • Handled live escalations via chat. Also drafted emails to the cutomer escalations. Conducted sessions on to delight customers.
Achievements
  • Was awarded as Customer Delight Programmer for Q1 in 2016
Education
Bachelor of Commerce
Meghalaya university
1993-1997
Profile Snapshot
Dolly is based out of Hyderabad & has studied Customer Service Executive Meet and Greet, B.Com-Bachelor of Commerce from Year 1993-1997 in Meghalaya university, .
Dolly Solomon is Skilled in Customer Care, Proof Reading, Handling Situation and other talents.