Nagaon, Assam, India
Business Development, Team Leadership, Sales and Marketing
About
Working as a Sales Coach for Royal Enfield since July 2018.
Imparting on the Job training & Coaching of Sales Process & its implementation at Store for increasing Retails through a Great Customer Experience. Accomplished to understand & train employees as per needed traits for workplace success
Talents
Work Experience
Senior Consultant
Full Time Jul-2018 To present 6 years 9 months
Responsibilities
  • Working as a Sales Coach for Royal Enfield since July 2018 in RECODE project. Imparting on the Job training & Coaching of Sales Process & its implementation at Store for increasing Retails through a Great Customer Experience.
Achievements
  • 100% Certification of all Targeted Dealerships in 2018-19.
Regional Training Manager
Full Time Feb-2018 To Jul-2018 5 months
Responsibilities
  • Imparting Training to Insurance Advisors on Products & help them generate business through Joint Calls
Achievements
  • Highest Activisation of Advisors for Jorhat Regions from March to May 2018
GENERAL MANAGER SALES
RENAULT NAGAON
Full Time May-2016 To Jan-2018 1 year 8 months
Responsibilities
  • 1.Setting Annual & Monthly Sales target and monitoring day-to-day activities. 2.To continuously review performance of team and improve their productivity. 3.Recruit, train and motivate employees for better customer satisfaction and greater sale impact. 4. Devise new techniques to achieve sales target based upon changes within the marketplace. 5. Create a work environment that assures consistently high performance. 6.Identify & explore newer areas & ensure co-ordination with Finance partners. 7.Measure and evaluating service levels offered to customers. 8.Execute all management related administrative duties.
Achievements
  • • Achieved Highest ever Retails of 86 Cars in Dec 2016 in less than a year of operations • Boosted average monthly retails from 43 in April to 58 by Dec 2016. • Surpassed annual quota by 34% • Improved Dealership QVN score on Customer Satisfaction by 7% since Joining. Currently ranked 2nd Pan India with 97.4% YTD Aug. • Improved Mystery calling score by 19% to 97% YTD to be ranked 2nd Pan India
Education
Master of Science, Zoology
North Eastern Hill UniversityNorth Eastern Hill University
1993-1995
Profile Snapshot
Dhruba is based out of Nagaon & has studied Zoology, M.Sc-Master of Science from Year 1993-1995 in NEHU-North Eastern Hill University, North Eastern Hill University.
Dhruba Jyoti Goswami is Skilled in Business Development, Team Leadership, Sales and Marketing and other talents.