Dennis Wilfred

Gurgaon, Haryana, India
Optimistic, Communication Skills, Team Work
About
A team player possessing strong interpersonal and communication skills. I enclose my Curriculum Vitae for your kind consideration. My work experience has developed a number of the skills mentioned in your job profile basis more than 10 years’ experience particularly strong IT skills, good understanding of Excel and a logical approach, with the ability to simplify complex situations.
Talents
Work Experience
Team Leader
CSAV Group (India) Pvt. Ltd. (MNC), Gurgaon
Full Time Oct-2004 To present 20 years 6 months
Responsibilities
  • Lead, manage and develop the team. Monitor day-to-day performance and conduct annual performance appraisals. Set development plans for individual team members. Ongoing mentoring, coaching and maintaining team morale.
    Problem solving, generating Microsoft excel specific monthly & weekly reports of process activities, making Oracle based reports for HQ and Regional Offices to enable them for checking the accuracy of our processes and to be apprised on the productivity of team members.
    Planning to achieve the goals/objective set by Company.
    Managing the team to achieve the target set by the Company.
    Preparation of all costs related data from Oracle for HQ and Regional Offices.
    Co-ordination with HQ Chile for updating the contract, GL CODE, vendors etc. in Global System through Oracle.
    Setting internal control system for minimizing Error Occurrences, job rotation, training etc.
    Reporting to General Manager & Vice President of the Group.
Achievements
  • Critical cases being taken up and resulting in solution for these cases.
    Effective documentation of all claims / cases through Microsoft Excel reports (past and present) appreciated by regional office & HQ Insurance and Claims Legal Head.
    Putting up the cases to Regional CFCO Level as well as the Legal Team to implement actions on solutions for cases as per my analysis.
    Clearing old Overdue Full cases with minimum cost to the Line.
Education
Bachelor of Arts, Other
St Stephen CollegeUniversity of Delhi
1999-2002
Profile Snapshot
Dennis is based out of Gurgaon & has studied Other, BA-Bachelor of Arts from Year 1999-2002 in SSC-St Stephen College, University of Delhi.
Dennis Wilfred is Skilled in Optimistic, Communication Skills, Team Work and other talents.