Christian Koegler

It Project Manager - Scrum Po
Bogota or Bogotá, Distrito Especial, Colombia
Team Leadership, Customer, Project Management
About
Electronic Engineer graduated from Pontifical Javeriana University in Bogotá, with experience in IT
Talents
Work Experience
LAM Business Contact Application Lead (Product Owner)
Schlumberger
Full Time Sep-2018 To present 6 years 7 months
Responsibilities
  • As Business Contact Application Lead, I serve as a subject matter expert that require to have constant contact with vendors to negotiate with them (Development and Support), gather and validate change requests and bug-fix requirements while liaising with development teams and assist in testing new application functions, releases and promotions.
Achievements
  • Deply and maintain several back office applications.
IT Team Lead
Schlumberger
Full Time Oct-2014 To Sep-2018 3 years 11 months
Responsibilities
  • By implementing different strategies I have lead my team to achieve our year objectives by providing coaching and feedback when required to improve processes and quality of service. I have worked with different business segments and groups to guarantee our team has what they need to successfully achieve our goals and provide an excellent support to our end users.
Achievements
  • Continuosly achieve objectives with the team.
IT Service Support Coordinator
Schlumberger
Full Time Sep-2014 To Oct-2014 1 month
Responsibilities
  • Provide the team with technical knowledge and leadership in the specific technical areas. Implement best practices and procedures for all projects. Coordinate the Service Desk's operation.
IT Service Desk Analyst
Schlumberger
Full Time Oct-2006 To Sep-2014 7 years 11 months
Responsibilities
  • Service Desk Analyst for Schlumberger. Support in English, Spanish and Portuguese for personnel of Schlumberger globally. Responsible for providing first and second level administrative and technical support for the resolution or escalation of laptop and desktop hardware/software related problems and problems related to IP Telephony, Connectivity, Security, Servers, and Real-time operations. Broad support for Windows XP / 7. Deliver trainings to different users.
Achievements
  • Continuosly achieve personal objectives.
Education
Ingenieria electronica, IT services
Pontificia Universidad JaverianaPontificia Universidad Javeriana
1998-2006
Profile Snapshot
Christian is based out of Bogota or Bogotá & has studied IT services, Ingenieria electronica from Year 1998-2006 in Pontificia Universidad Javeriana, Pontificia Universidad Javeriana.
Christian Koegler is Skilled in Team Leadership, Customer Service, Project Management and other talents.