Bhuvaneswari P S

Bhuvaneswari's Details
Bangalore, Karnataka, India
Talents
Work Experience
Technical Support Representative
Full Time Sep-2015 To present 9 years 7 months
Responsibilities
  • Provide first line helpdesk support to external customers, assisting them with hardware (Laptop, Desktop and Printer) and software problems via voice and non-voice medium. • Provide 1st line technical support; answering support queries via mails and if required, by phone, chat and service portal. Creating cases within SLA (Service Level Agreement)
Achievements
  • Received an appreciation from the company for the best support
Education
Bachelor of Engineering or Technology, Other
, Anna University of Technology(Chennai)
2011-2015
Profile Snapshot
Bhuvaneswari is based out of Bangalore & has studied Other, BE BTech-Bachelor of Engineering or Technology from Year 2011-2015 in , Anna University of Technology(Chennai).
Bhuvaneswari P S is Skilled in Aptitude