Mayur Atrawalkar

3+ Years Experience In Payroll Processing, Software Implementation, Technical Support And Business Development
Pune, Maharashtra, India
Customer Service, Lead Generation, Technical Support
Talents
Work Experience
Sr. Implementation Executive – Customer Service
Vitruvian Technology
Full Time Oct-2015 To Mar-2016 5 months
Responsibilities
  • •Handling inbound call from client for product related functional and technical query
    •Understanding the client requirement and providing end to end solution to client
    •Requirement gathering and requirement analysis from clients
    •Implement Software as per client requirement at their place
    •Software product support and maintaining document on reported concerns
    •Troubleshooting the technical problems in the software and database
    •Preparing documents and maintaining which will be help full to client.
    •Identifying user level bug in Software product and reporting to product testing team
    •Own maintain and track incidents through the entire life cycle
    •Lead generation through tele-calling, references, referral partner network and social media network
    •Promote the company brand to key buyers, ensuring their knowledge is current and appropriate
    •Generating new business both in face to face meetings and over the phone
    •Writing up sales reports, activity reports and revenue forecasts
Sr. Implementation Co-Ordinator - HRMS
Relyon Softech Ltd.
Full Time May-2013 To Oct-2015 2 years 5 months
Responsibilities
  • •Understand payroll structure
    •Import sheet for attendance to process payroll for monthly basis
    •Handle complete statutory work like PF, PT, ESI, TDS
    •Handling inbound call from client for product related functional and technical query
    •Handling Live chat, email of client query for Product
    •Software product support and maintaining document on reported concerns
    •Troubleshooting the technical problems in the software and database
    •Preparing documents and maintaining which will be help full to internal and external client.
    •Identifying user level bug in Software product and reporting to product testing team
    •Hands-On and able to work independently
    •Own maintain and track incidents through the entire life cycle
    •Scheduling appointments for implementation of various Payroll Software’s to team members
    •Lead generation through tele-calling, references, referral partner network and social media network
    •Promote the company brand to key buyers, ensuring their knowledge is current
Business Development Executive
Anuva Technology
Full Time Oct-2012 To Feb-2013 4 months
Responsibilities
  • • Lead generation and pursuing sales leads
    • Reach prospective clients through online modes where work outside India And Bid on their project posted on free lancing portal
    • Collect detailed requirement from their end for posted project on portal
    • Deliver them presentation and proposals for respective project
    • Negotiating and closing business deal with them
Education
Master of Business Administration
University of PuneUniversity of Pune
2010-2012
Bachelor of Science in Computer Science
M J College BhilaiHemchand Yadav Vishwavidyalaya
2007-2010 Score72%
Extra-Curricular Interests

  • Paper Presentation

  • Organized By Indian Institute of Cost & Management Studies & Research In Association With Computer Society of India

  • Participation in National Seminar on “EMERGING TRENDS IN INFORMATION TECHNOLOGY” Organized by ‘Indian Institute of Cost & Management Studies & Research’ in Association with ‘Computer Society of India

  • Subject Data Mining & Data Warehousing

  • Pune Chapter

  • Pune Chapter’

  • Venue Indian Institute of Cost & Management Research & Studies

  • Participation

Profile Snapshot
Mayur is based out of Pune & has studied IT-Information Technology, MBA-Master of Business Administration from Year 2010-2012 in UP-University of Pune, University of Pune.
Mayur Atrawalkar is Skilled in Customer Service, Lead Generation, Technical Support and other talents.