Ashish Ranjan Mishra
Application Support Engineer , Change Coordinator
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Gurgaon, Haryana, India - Unix, Oracle, Core Java
Ashish is based out of Gurgaon & has studied EIC-Electronics and Instrumentation Control Engineering, BE BTech-Bachelor of Engineering or Technology from Year 2007-2011 in SU-Sathyabama University, Deemed University.
Ashish Ranjan Mishra is Skilled in Unix, Oracle, Core Java and other talents.
IT
Wipro Limited,
Noida
Full Time
Jun-2011 To present
(13 years 10 months)
» 2 Projects
Application Support analyst at Wipro Limited
Mar-2013 to present
Uninor is a Telecom network operator across 6 circles in India and provides 24*7 services as a mobile network .
Role as technical specialist :
Functional Support(Domain) :- Having exposure to Telecom functionalities in respect to TRAI regulations and providing resolutions to related queries .
Technical Support – Providing technical support to various applications viz AVAM , DOCMS , DMS , DND , ICMS by ensuring 100% efficiency and meeting customers requirement .
Oracle Support – Skilled in Oracle environment to provide end to end technical support . Technical support comprises of executing DDL , DML , DCL statements to define , modify users / customers data .
UNIX Support - A skilled professional in UNIX environment to provide end support to business/client , comprises of :
• Job scheduling & Monitoring
• Automating scripts for smooth business transactions .
• Monitoring database connectivity maintaining smooth functioning of application server & database server
Role as technical specialist :
Functional Support(Domain) :- Having exposure to Telecom functionalities in respect to TRAI regulations and providing resolutions to related queries .
Technical Support – Providing technical support to various applications viz AVAM , DOCMS , DMS , DND , ICMS by ensuring 100% efficiency and meeting customers requirement .
Oracle Support – Skilled in Oracle environment to provide end to end technical support . Technical support comprises of executing DDL , DML , DCL statements to define , modify users / customers data .
UNIX Support - A skilled professional in UNIX environment to provide end support to business/client , comprises of :
• Job scheduling & Monitoring
• Automating scripts for smooth business transactions .
• Monitoring database connectivity maintaining smooth functioning of application server & database server
Application Support analyst at Wipro Limited
Aug-2011 to Feb-2013
SBSA as a core banking system , delivers optimum services to account holder from opening of account till its closure .
Roles as analyst :
• To verify changes raised by respective customers / developers and provide approvals for its Implementation.
• To verify the implementation plan and testing sign-offs from related teams before authorizing changes raised.
• To attend CAB meetings to ensure the changes proceeding to environments should not have adverse impact on it.
• To discuss the changes and its impact with the Release and Deployment Team for its further proceeding to various environment
• To ensure the changes approved in CAB meeting to be deployed within the change deployment window and to maintain the change request history throughout the environment .
• To maintain reports for the changes raised on weekly, monthly basis and produce the same on weekly , monthly status reports.
• To maintain unauthorized, Unsuccessful changes along with the changes.
Roles as analyst :
• To verify changes raised by respective customers / developers and provide approvals for its Implementation.
• To verify the implementation plan and testing sign-offs from related teams before authorizing changes raised.
• To attend CAB meetings to ensure the changes proceeding to environments should not have adverse impact on it.
• To discuss the changes and its impact with the Release and Deployment Team for its further proceeding to various environment
• To ensure the changes approved in CAB meeting to be deployed within the change deployment window and to maintain the change request history throughout the environment .
• To maintain reports for the changes raised on weekly, monthly basis and produce the same on weekly , monthly status reports.
• To maintain unauthorized, Unsuccessful changes along with the changes.
Sathyabama UniversityDeemed University
2007-2011
| Score 79%
Recognized by scoring highest marks in certain subjects in department