Delhi, Delhi, India
Content Writing, English Language, Internet Expert
About
I am a CCNP certified IT Engineer having almost 2 years of experience in Windows server 2008 R2 server administration, Cisco router,switches & IP phones administration .I have working knowlege on these routing & switching technologies as well:Routing protocols (RIP, RIPV2, IGRP, EIGRP , OSPF & BGP.WAN protocols HDLC, PPP & Frame Relay.ACLs ,NAT,PAT,VLSM, CIDR,Implementing VLANs in layer 2&3 switches.,Implementing Trunks using ISL&802.1Q Protocols,VTP pruning,STP,PVST, RSTP&MSTP .
Talents
Work Experience
Senior Pratitioner
Full Time Jul-2015 To present 9 years 9 months
Responsibilities
  • • Provide L0 and L1 support to Customers regarding the issues related to IBM Connections Cloud products such as Files, Docs, Smart Cloud Notes, Smart Cloud Web Mail, Activities, Meetings, and Verse etc.
    • Responsibilities of managing support mailbox to ensure that all customer Emails are responded appropriately in defined TAT.
    • Also require handling escalations at points and also act as Shift in charge during weekends in absence of designated supervisors.
    • Troubleshooting on these issues with their experience in handling such queries, understanding these issues and then providing appropriate resolution to them.

IT Administrator
Mwebware Software Services
Full Time Mar-2013 To Mar-2014 1 year
Responsibilities
  • 1) Administered the Windows 2008 R2 server in a LAN environment of around 100 users including the roles such as Virtual machines via Hyper V ,WSUS server etc.

    2) Implemented and administered SQUID Proxy server for the purpose of content filtering.

    3) Administer and maintain the network of the various IP phones within the organization.(Cisco 6921 & 7961 series and Polycom 550 series)

    4) Implemented and administered various VLANs for the Servers, Desktops and IP phones via Cisco 300 G 52 port series managed switches.

    5) Implemented and administered Cisco PoE switches for providing direct power to the IP phones over the Ethernet and further segregation of the LAN.

    6) Administered the Access Control System for the maintaining the routine attendance records of the employees.

    7)Administered the Dahua 16-channel video and 4-channel video DVR for the records.

    8)Installation of various application softwares required for the development process on the client machine such as Windows 7 P
Achievements
  • Did my CCNP certification while I was during my stint in the company
Education
Bachelor of Engineering or Technology
2008-2012 Score76%
Add academic achievement
Extra-Curricular Interests
  • Manorama

  • Listening to music etc

  • cricket

  • Playing and Watching Cricket

Profile Snapshot
Asheet is based out of Delhi & has studied CE-Computer Engineering, BE BTech-Bachelor of Engineering or Technology from Year 2008-2012 in GGSCET-Guru Gobind Singh College of Engineering and Technology, Punjab Technical University.
Asheet Kumar Jha is Skilled in Content Writing, English Language, Internet Expert and other talents.