Aritra Polsai

B.Tech In Cs, Seeking Position In Senior Technical Support Analyst / It Service Technician / Product Support Engineer / Ms Sql Server Support
Bangalore, Karnataka, India
English Language, Computer Knowledge, Communication Skills
About
Seeking a challenging position in an organization of high repute offering professional growth, ample of opportunities to learn along with continuous improvement and achievement of the vision of the company.
Talents
Work Experience
EHR Generalist – Client Support
QSI Healthcare India Pvt. Ltd.
Full Time Apr-2015 To present 10 years
Responsibilities
  • Providing support on EHR (Electronic Health Record)/EMR Application to the NextGen Clients based on technical troubleshooting to the application. Troubleshooting EHR backend issues on SQL Server Database.
    Reviewing the application logs, raising new defects with the development team and deploying application patches. Analysing traces using SQL Profiler. Performing database upgrades, restoration, maintenance and performance troubleshooting. Running upgrades on existing client deployments and version updates.
Achievements
  • NCP - EHR NextGen Certified Professional
Associate Consultant
Wipro Technologies Ltd.
Full Time Mar-2009 To Apr-2015 6 years 1 month
Responsibilities
  • Monitoring the Retek (Oracle Retail) batches of different Clients for Prod and Test environments.
    Accepting tickets on BMC Remedy and assigning them to different teams.
    Server Monitoring based on monitoring the Prod, Test and the Dev servers running status and application events from Event Viewer.
    Batch Monitoring also includes following the deadlines of each Batch/Process set by the Clients along with error reporting and final report generation e.g., Batch Summary Report, etc.
Jr. Technical Assistant
PS System Inc.
Full Time Oct-2007 To Feb-2009 1 year 4 months
Responsibilities
  • Worked as a Jr. Technical Assistant in the Support Group of the Company provided post implementation support to the client in the form of Development, Maintenance and Understanding Business Process of SAP/R3 objects related to MM Module.
    Actively involved in understanding Enterprise Structure, MM Flow, Inventory Management, etc. with use of Data Dictionary, Reports, Interfaces, SAP Script, Smart Forms, Dialog Programming, etc. Developed an Age Analysis Report, a BDC Program to migrate data from Legacy System to SAP R/3 system by adding/changing Vendor Master Data, a Stock Transport Order (STO), get the complete Information of the Vendor, a Material Master Details Report, etc.
Marketing Executive
CMS Computers Ltd.
Full Time Aug-2006 To Sep-2007 1 year 1 month
Responsibilities
  • Worked as a Business Consultant and was involved in providing cost effective solutions to the customer in different industry segments in the field of System Integration, Business Development, Networking Projects, Storage and Infrastructure Solutions; being part of the largest Third party Maintenance Company and Facility Management Company in the private sector.
Education
Bachelor of Engineering or Technology
Asansol Engineering CollegeMaulana Abul Kalam Azad University of Technology
2002-2006
Extra-Curricular Interests

  • Photography

yKnown
Profile Snapshot
Aritra is based out of Bangalore & has studied CS-Computer Science, BE BTech-Bachelor of Engineering or Technology from Year 2002-2006 in AEC-Asansol Engineering College, Maulana Abul Kalam Azad University of Technology.
Aritra Polsai is Skilled in English Language, Computer Knowledge, Communication Skills and other talents.