Pune, Maharashtra, India
General Knowledge, Culture, Customer Relation
About
SIMPLE AND HELPFUL. RESUME
1. SANJAYRAO SHANKAR SHEDGE
2. Electronics engineer,Pune University,C++ and Java from NIIT,PUNE.
(twice java course done.).
Financial Planning Advisor,AVIVA
LIFE INSURANCE,KOREGAON PARK,PUNE.

Talents
Work Experience
Customer Service Associate
amazon.in,vimannagar,pune
Full Time Apr-2018 To Aug-2018 4 months
Responsibilities
  • handling customer calls and satisfying them ,regarding their consignment on the way to his/their address .
Achievements
  • Initially i was given the English calls ,later i was told to handle marathi,hindi customers calls ,though the training was given in english language .This way i was a very good CSA .
Customer support
EM'Phasis
Full Time Mar-2016 To Jul-2016 4 months
Responsibilities
  • Handling customer calls and satisfying them ,regarding their email account password forgotten,printer not working,etc. .
Achievements
  • I completed the training in below average remarks ,but in the final test of handling INTERNATIONAL CALL ,i went blank , means i was unable to integrate everything like call on the phone,watching the software on the pc screen ,searching the right solution for the customer or guiding the customer on phone ,'how to get back the lost email account lost by forgetting his/her password.The trainer of English was wonderful ,but the technical trainer gave the training at very high speed .'
Sales Engineer
Dynalog India limited,pune
Internships Mar-2016 To Jul-2016 4 months
Responsibilities
  • handling customer calls and satisfying them ,regarding their consignment on the way to his address .
Achievements
  • i was very good in this position but my salary was lost/spending in the petrol for my Bajaj M-80 ,plus my salary pacakge was very poor.No encouragement by the seniors ,plus while working for the company i went for SSB,of UPSC TO JOPIN iNDIAN nAVY .
Brother
Desai Orthopaedic Hospital
Internships Jan-2016 To May-2016 4 months
Responsibilities
  • Reception help desk,taking the readings of physical parameters like BLOOD PRESSURE of the patient's,helping the X-Ray technician while taking X-Ray of the patient's ,Later ,i was also added as a 'dedicated member ' in the OPERATION THEATRE, simply speaking i was like Nursing Assistant .
Achievements
  • Learnt that , medical field is very DIFFICULT and for a COMMON MAN as a CUSTOMER OF THE ORTHOPAEDIC SURGEON REQUIRES STERILE INSTRUMENTS PLUS GROUP ACTIVITY IS INVOLVED INSIDE THE OPERATION THEATRE PLUS ELECTRICTY (BOTH BY THE MSEB AND GENERATED BY THE KIRLOSKOR GENERATOR IS A MUST TO COMPLETE THE OPERATION INVOLVING BROKEN BONES OF THE PATIENT.).
Content Manager
Tavisca Limited,Pune.
Part Time Feb-2015 To May-2015 3 months
Responsibilities
  • Use of Tavisca software to work online as a DATA ENTRY/FEEDING OPERATOR IN THE DATABASE .Use of hardware ,computer and Tavisca software ,use to work online and make use of INTERNET ,SERVER ,SEARCH ENGINE CONCEPT WAS USED APTLY.
Achievements
  • Below average level performance while DATA ENTRY ,but my friend suggested this Home -based job to me.
Site Supervisor
Manuel Constructions Pvt. Limited.
Internships Mar-2008 To Aug-2008 5 months
Responsibilities
  • Supervision of the huge concrete slab of Holy Angel School,Manjari ,remaining cool and calm while observing the construction worker's working .I was supposed to maintain a diary to explain the days work done by the construction worker's .
Achievements
  • The Holy Angel High-School's Sister's became my social helper's ,as this was a very costly concrete slab designed by cement,steel bars etc..
Real Estate Agent
Wrapon
Internships Mar-2007 To Aug-2007 5 months
Responsibilities
  • Using the DEMOCRATIC NEWS PAPERS TIMES OF INDIA, THE INDIAN EXPRESS to contact the customer for their requirement/selling of flats ,room etc. ,like flat vacating,items confirmation,by visiting vacated/ vacation of flat / flats .
Achievements
  • Below average performance ,as per my employer .But ,the Husband of my employer said,"He is a technical man ,allow him to make landline telephone calls plus let him do the work of rarely used; of Email and Fax ; system USING AN IBM Computer !".My employer's husband is/was an Indian Army soldier(Lt. Col.) ,who once tested 'my presence of mind' by sending me to PURCHASE A "ROLLER OF A FAX MACHINE "(unused/inactive !, in reality I was also very happy in cleaning work ,Sir gave me ,as this WAY I 'OBSERVED THE FAX MACHINEs electronic circuitry ,WONDERED HOW SOFTWARE AND HARDWARE ARE LIKE HUMAN BODY AND BLOOD ;ANALOGUSLY!') I bought a second hand Fax-Roller and 'FOOLISHLY 'paid the shop owner full cost of it,(shop on ON TILAK ROAD ,DURWANKOOR HOTEL ,PUNE) ..He had PROVIDED ME A BAJAJ CT-100 for this job,which combined my PERSONALITY use IN A COORDINATED EFFORT ,IN A HUMAN NATURE .I made almost many calls ,but my employer madam never objected to that , as making calls is a pre-requisite .
Systems Engineer
Hitech Systems,Pune
Internships Sep-2002 To Jan-2003 4 months
Responsibilities
  • Visiting customers location ,software upgradation of the credit ,debit,petro-card machines ,here also the schedule was very hectic ,lots of travelling ,plus my own BAJAJ-M80 MOTORCYCLE with no petrol allowance .So , i left the company .
Achievements
  • All the hardware and software upgrade requirements of the customers,merchants,petrol pumps ;were completed by me .
Customer Sales Specialist
Internships Feb-2002 To Jan-2003 11 months
Responsibilities
  • Explaining the customer's the working of Vaccum Cleaners , by visitng their locations/homes ,customer follow-ups , quotation preparation etc.
Achievements
  • Here I understood the harsh reality that petrol requirement of my BAJAJ-M80 WAS THROUGH MY OWN POCKET and the company not helping in paying the petrol ALLOWANCE ON THE DATE OF JOINING ,so I left the company.THE WORKOUT THERE WAS VERY HECTIC ,and i used to return at 10 pm at night .
Marketing Executive
Prompt Computers Private Limited,Pune.
Full Time Oct-1999 To Feb-2017 17 years 4 months
Responsibilities
  • Understanding the COMPAQ brand of computers for , commercial,defence,laboratories etc.Visiting the merchant and giving him SANE ADVICE while PURCHASING A COMPUTER .
Achievements
  • Tender by the DRDO,Pune , assigned to Prompt Computers ,Pune.Explaining the PHARMACIST ,MEDICAL STORE OWNERS IN VARIOUS LOCATIONS OF PUNE ,HOW TO USE THE COMMERCIAL COMPUTERS FOR THEIR DATA MANAGEMENT ,LATER IN EVERY MEDICAL STORE COMPUTERS WERE/ARE SEEN ,WITH SOFTWARES LIKE C++ AND JAVA ,USED TO GET QUICK DETAILS OF THE MEDICAL PRESCRIPTIONS ,AT THE TOUCH OF A BUTTON .
HSBC Marketing Executive.
HSBC,Hongkong and Shanghai Banking Corporation Limited.
Internships Mar-1999 To Apr-1999 1 month
Responsibilities
  • Marketing of CREDIT CARDS AND THE DEBIT CARDS IN PUNE.
Achievements
  • APT explanation given to customers regarding the use of credit and debit cards.Now its a very common thing to SEE CREDIT AND DEBIT CARDS USED BY INDIANS.
» 2 Projects
Education
Algoritmos en Javascript JS, JS Idiomático, JS en la Web
NIIT LimitedInternational Institute of Information Technology
Completed the C++ AND JAVA PROGRAMMING COURSE WITH APT GRADES REQUIRED BY THE SOFTWARE COMPANIES !
Bachelor of Engineering, Electronics Engineering
1993-1997 Score30%
CONSISTENT STUDENT THROUGHOUT THE SCHOOL PLUS COLLEGE DAYS ,TILL DATE.PLUS A WELL RECOGNISED FOOTBALL PLAYER
Extra-Curricular Interests
  • Essay writing

  • marathi). FPA OF AVIVA LIFE-INSURANCE (INDIA ) LIMITED

  • poem writing (hindi

  • 100 HOURS TRAINING OF IRDA (insurance regulatory and development authority of India )PLUS Computer based exam

  • english

  • scored 48 % out of 100 %

Profile Snapshot
Sanjayrao is based out of Pune & has studied Java, Algoritmos en Javascript JS, JS Idiomático, JS en la Web from Year 2002-2002 in NIIT Limited, International Institute of Information Technology.
Sanjayrao Shedge is Skilled in General Knowledge, Culture, Customer Relation and other talents.