CORPORATE CUSTOMER SERVICE ACTIVITIES :- 1)Directly dealing with the Customers to resolve their queries complains or request through e-mail, letter, fax, Telephone or walking over the counter. 2) Processing of Account Opening Form of CASA of various segments like Stock-Exchange, Corporate Banking, Emergent Corporate Group, Financial Institution Group etc. to verify the account opening form with the data provided, sent the documents to Central Processing Unit, inform the account numbers to customer. 3) Modification of customer’s accounts after opening of accounts like, addition or deletion of signatory, pan number updation, change of account title, modification of account operation status, change of limit of signatories, email statement set-up, mandate holder addition, change of address of account holder, Memo maintenance, third party transfer set-up, net banking facility set-up, insta alert maintenance, etc.
Achievements
Promotions and loyalty awards for exceptional volume handling and error free jobs done.