Ajit Kumar Kuanr

Customer Service Manager With More Than 9 Years Experience In Banking Automation Products.
  • location Bhubaneswar, Orissa, India
  • Aptitude, English Language, Service Engineer
Profile Snapshot
Ajit is based out of Bhubaneswar & has studied ECE ENTC-Electronics and Tele-Communication Engineering, DE-Diploma in Engineering from Year 2006-2009 in SITE-Sushree Institute of Technical Education, State Council for Technical Education And Vocational Training, Bhubaneswar.
Ajit Kumar Kuanr is Skilled in Aptitude, English Language, Service Engineer and other talents.
About
Working as a Service Account Manager with more than 9 Years Experience in Banking Automation Sector to meet Customer Expectation within the given deadline.
Work Experience
Service Account Manager
AGS Transact Technologies Ltd
Full Time Oct-2017 To present (7 years 6 months)
Responsibilities
  • Develop trust & Professional relationship with key Customer. Improved my customer focus skills . Single point of contact for Customer and identify new business opportunities among existing Customers. Ensure the timely and successful Service Delivery of our solutions as per Customer needs and objectives. Single Point of Contact for Service Call & escalation by giving best of Service to my Customer.
Achievements
  • Successful deliver Security solution of ATM machines as per RBI guidelines in more than 12000 ATM's of various leading Banks.
Senior Executives
AGS Transact Technologies Ltd
Full Time Dec-2010 To Oct-2017 (6 years 10 months)
Responsibilities
  • Implementation and field support of Banking Automation products across Odisha. Managing Operation Issues & Escalations from Various Banks and Customers. Leading Installation Team for WINCOR ATM deployment in Odisha.
Achievements
  • Successfully installed more than 500 ATM in Odisha of leading Banks.
Residential Engineer
Printlink Computer and Communication Pvt Ltd, Bhubaneswar
Full Time Jan-2010 To Dec-2010 (11 months)
Responsibilities
  • Maintaining the Twelve Blocks having leased line connection with District head Quarter. Router Configuring and Connecting from Leased line. Coordinated with Govt Official for Electricity and Network implementation of OSWAN project.
Achievements
  • Successful connected 12 Blocks with District Head quarter through Networking.
SINE WAVE INVERTER
Student at SITE-Sushree Institute of Technical Education
Jan-2009 to May-2009
It is an electronic power source which stores the energy in battery connected to it. When the AC sources present it convert the energy automatically to the load connected to it and returns to the main when the AC source come back to the input side.
Rectifier with Filter Circuit
Student at SITE-Sushree Institute of Technical Education
Aug-2008 to Dec-2008
It is an electronic circuit which converts AC to DC. But the DC found at the output is pulsating DC. We use filter circuit to find out the output as pure DC having some ripple factor with it.
Education
Diploma in Engineering
Sushree Institute of Technical EducationState Council for Technical Education And Vocational Training, Bhubaneswar
2006-2009 | Score 75%
Successfully completed in regular mode without Backlog.
Extra-Curricular Interests
  • Social Work
  • Playing Cricket
  • Listening Music
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