Arshiya Banu

Bangalore, Karnataka, India
Vendor Management, Corporate Events, Travel Management
Talents
Work Experience
Operations Executive (Facility Admin)
Siemens Industry Software India Pvt Ltd
Full Time May-2011 To present 13 years 11 months
Responsibilities
  • ? Handling the multiple task under different services in different Dept. like Store Dept., procurement Dept., and Scanning Dept. And Mailroom Dept.
    ? Handling Printer issues and installations
    ? Scanning documents and data maintaining .
    ? Handling Multiple vendors- Electrical, painting, pest control, courier
    ? Handling housekeeping stock maintains
    ? Vendor on boarding
    ? Handling Monthly Water test
    ? Cafeteria Cleaning and setups
    ? Handling Equipment Cleaning and Sop
    ? Handling Reception operations and staff reporting
    ? Handling in house event, liaising up with Admins & Managers.
    ? Vendor Negotiations & Development Training
    ? Handling Housekeeping & Pantry boy’s duty chart, Task assignment and Work Evaluations.
    ? Stationary Store Indent & Housekeeping Store indent
    ? Managing Petty Cash
    ? Supporting AV Team for conference room bookings
    ? Out sourcing Vendors for the events (stage, florist, photographers)
    ? Conducting briefing and debriefing for housekeepi
Achievements
  • ? Received an award for Outstanding Performance for the year 2014 in Nov 2014.
    ? Received award for Best event Co-coordinator for the Year 2013 in Oct 2013.

    ? Siemens Business Conduct Guidelines – 20th Dec 2013
    ? Handling Corporate Proprietary Information-Part 1 & 2 (Security Online Training) – 31st Dec 2013
    ? Protection against Social Engineering – Part 1 & 2 – 31st Dec 2013
    ? Secure : Through-out the Day – Part 1 & 2 and Section 1 & 2 – 27th Dec 2017
    ? Using Social Media With Confidence – 10th Jan 2014
    ? Secure : Through-out the day Episode 3 – 29th April 2014
Sales Coordinator & Reservations Executive
Clarks Exotica bangalore
Full Time Sep-2009 To May-2011 1 year 8 months
Responsibilities
  • ? Provided support to the sales team in executing contracts, proposals, and correspondence
    ? Efficiently attended incoming telephone calls and redirected them to appropriate persons
    ? Maintained office equipment
    ? Forwarded all potential Sales leads to the relevant team member with detailed information.
    ? Prepared sales & corporate contracts
    ? Involved in coordinating activities with all Front office, Housekeeping & Food & beverages departments according to the requirements of the guests, to make the Guest stay comfortable.
    ? Carried out any other duties as and when necessary in order to maintain the standards of the Hotel, to fulfil the expectations of the guests and to meet with the reasonable requirements of the Management Team.
    ? Prepared reports like – Daily Sales report, Weekly Sales Reports, Monthly Sales Reports, BOB reports, Booking Status Report – Weekly Basis.
    ? Office Maintanence
    ? Pantry – Maintaining stock for Coffee machine
    ? Stationary Maintanence
    ? Ensured
Achievements
  • ? Received the best employee award for the month of August 2010 from Clarks
    ? Exotica Bengaluru, for handling Reservations and Sales Coordination Job.
Front Office Assistant
Royal orchid Central bangalore
Full Time Oct-2008 To Aug-2009 10 months
Responsibilities
  • ? Worked with hotel management software –IDS & Prism
    ? Trained new Interns in Front office Department.
    ? Assisted Trainees in solving issues.
    ? Prepared reports like, Arrivals of the day, Departures of the day, Night reports, competition analysis report, and etc.
    ? Managed to maintain the good relation with the colleagues, by supporting them in the work.
    ? Sent the Thank you letters, responding to the guests’ suggestions, Birth day and Anniversary Wishes and maintained the daily sales report.
    ? Developed a good team spirit in own department
    ? Ability to positively promote and implement changes, which are decided by the management
    ? Attitude to learn and adapt to the changing trends of the industry growth and pledge to make a concerted effort to achieve the goal and visions of the company I work for.
    ? Successfully handled the Group Check-In & Check-outs alone. With the help of 2 bell boys.
    ? Ensured that all household Housekeeping staff and pantry staff comply with Excellence
Achievements
  • ? Received an appreciation Letter from Royal Orchid Central Bangalore, for getting highest positive guest comments in the department in the month of July 2009.
    ? Received Best Employee Award from Royal orchid central for the month of February 2009.
Front Office assistant
37th Cresent Hotel Bangalore
Full Time Mar-2008 To Sep-2008 6 months
Responsibilities
  • ? Received an appreciation Letter from Royal Orchid Central Bangalore, for getting highest positive guest comments in the department in the month of July 2009.
    ? Received Best Employee Award from Royal orchid central for the month of February 2009.
Education
Bachelors of Business Administration, Arts
ICFAI UniversityICFAI University
2011-2013
Profile Snapshot
Arshiya is based out of Bangalore & has studied Arts, BBA-Bachelors of Business Administration from Year 2011-2013 in ICFAI-ICFAI University, ICFAI University.
Arshiya Banu is Skilled in Vendor Management, Corporate Events, Travel Management and other talents.