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Bhagyalakshmi M

Mcp Certified 4.5 Years Of Experience
  • Bangalore, Karnataka, India
  • Hardware Engineer, Network Engineer, Operating System
Profile Snapshot
Bhagyalakshmi is based out of Bangalore & has studied Computer Networking, DCS-Diploma in Computer Science from Year 2007-2011 in SJESCMS-S J E S College of Management Studies, Bangalore University.
Bhagyalakshmi M is Skilled in Hardware Engineer, Network Engineer, Operating System and other talents.
About
Have a best knowledge in hardware and networking
Work Experience
Technical Support Associate
Strategic Business Solutions
Full Time Jun-2013 To Oct-2015 (2 years 4 months)
Responsibilities
  • ? Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet
    ? Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services; Provide timely response to all client queries.
    ? Identifies, troubleshoots and resolves hardware, and network-related problems encountered by end-users, the Internet, the mainframe, PCs
    ? installing and configuring computer hardware, software, systems, networks, printers and scanners
    ? planning and undertaking scheduled maintenance upgrades
    ? Troubleshooting hardware issues
Technical Trainer
Full Time May-2011 To May-2013 (2 years )
Responsibilities
  • • Trainer for MCITP (70-640, 70-642, 70-643, 70-647)
    • CCNA (640-802)
    • Windows 7 (70-680)
    • Windows 8 (70- 687)
    • Networking (best in ip address and subnetting)
    • Hardware and Electronics batches
Achievements
  • • Trained more than 20 batches with successful result. (Average results from 95% to 100%)
    • Co-ordinator of Jetking Shivajinagar branch examination and certificate department
    • Assisted in technology enhancement for training purposes

» 1 Project

ATM transaction
Student at SJESCMS-S J E S College of Management Studies
Jan-2009 to May-2010
Education
Diploma in Computer Science, Computer Networking
S J E S College of Management StudiesBangalore University
2007-2011
Extra-Curricular Interests
  • Gardening
  • Cooking
  • Listening to music
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